Written by Salary.com Staff
April 23, 2024
Creating compensation plans is not an easy job. Leaders and sales managers carefully think about what the business can afford, what kind of incentives work best, how they stack up against other businesses, and what goals the company needs to reach. Sometimes, they use tools to help them, but a lot of the work remains done the old-fashioned way.
Some people treat compensation plans as a one-time thing, like you set it up once and forget about it. Most senior managers will not approach other important parts of their business this way. They know that technology is always advancing, and to stay ahead, they need to invest in it.
Employee retention is closely tied to compensation. Studies have shown that a big reason why people leave their jobs is because they feel they are not paid enough. The cost of replacing a skilled worker can be very high, up to four times their yearly salary. But this is no surprise to HR experts. Pay is how employees gauge their worth to a company. When they feel they are paid fairly, they are happier and more productive.
In today's competitive job market, managing compensation is more important than ever. Businesses need to attract and keep the best workers to stay ahead. Offering competitive pay and benefits is a crucial aspect to doing this. But figuring out the right compensation plans is not easy. Here are some examples of common challenges businesses face:
1: Planning pay takes a lot of time and effort. HR people need to gather and analyze data about job market salaries, worker performance, and company budgets.
2: Market salaries change, and so does worker performance. This means compensation plans need regular updates.
3: Deciding pay can be subjective. There is no one-size-fits-all approach. HR pros need to use their judgment to reward workers fairly.
Using good compensation management software can make these tasks easier. It can automate many time-consuming tasks such as gathering data and making reports. With such a tool, you can tailor pay programs to fit your needs. Reports and insights help you make smart choices and craft effective pay plans. But not just any tool will do – you need the right one for your business, and this article is here to help you find it.
Relying too much on traditional spreadsheets for managing employee pay can be like setting a time bomb. A single mistake in the spreadsheet can lead to problems with paychecks, upset employees, and a big mess in your payroll system. Small and medium-sized businesses often do not realize that while spreadsheets can be helpful, they have limits.
Thinking "if it's not broken, don't fix it" can make things worse. It can lead to more problems and end up costing the company a lot of money. Even trying to fix things quickly by hiring more people or making long checklists will not solve the real issues in the long term.
Before trying to fix the problems caused by using spreadsheets for compensation, it is important to understand what is wrong with this system. Here are seven big risks of relying on spreadsheets for managing compensation:
Data can give new and interesting insights into making, managing, and updating how people are rewarded for their work. Thanks to new technology such as cloud computing, AI, and Machine Learning, employees can now use powerful tools that were only a dream for their predecessors ten years ago.
The problems data analytics can reveal are important for why a top-notch system for managing rewards in a business is needed. Rewarding employees well is all about getting reliable results, and a system needs to be designed that gives the sales team the best chance of success.
By using marketing analytics, it is possible to figure out who the best customers are, where they live, and how they buy from a business. It is also possible to see how they interact with the business, the sales team, the website, and the online store.
Dealing with millions (or even billions) of pieces of data is only possible with tools that capture, organize, and analyze data automatically. When the market understands this well, reward systems can be created based on real facts about the business, instead of just guessing or hoping for the best.
When you are upgrading how you reward people for their work, it is important to look at different possibilities. You can try out different combinations such as basic salary, commission, and bonuses to see what works best.
In the past, managers made decisions based on what the company wanted, rather than what was realistic. Sometimes they set goals that were either too easy or too hard to reach. Doing a detailed analysis was hard for many businesses because it took a lot of time and resources.
The big question is, how does all this information help you figure out the best way to reward your employees? Start by looking at the important market data.
Understanding the market means knowing the truth about what is happening in your industry. It means knowing how customers buy things and how to sell to them effectively. With a clear picture of what is going on in the market, you can make plans that match what it needs.
In the sales area, a salesperson can only handle a certain number of potential customers. This depends on how long it takes to make a sale, how many potential customers are out there, and how much they usually spend. A sales area can only have a few potential customers, or it can have thousands. You need different strategies for each situation. By using market data to figure out how big your sales areas must be, you can know how many salespeople you need and what skills they must have.
Understanding this helps inform you on how much each sales area needs to sell, and therefore, what kind of commission plan will work best based on how customers buy from you. While this can seem complicated, the information you get from analyzing the market can help you produce different options for plans that will give the best results.
Relying solely on spreadsheets for compensation management poses significant risks to businesses, including errors, inefficiencies, and compliance issues. Recognizing these challenges is crucial for organizations to seek out more robust and reliable solutions to ensure accurate and streamlined compensation processes, safeguarding employee satisfaction and financial stability.
Download our white paper to further understand how organizations across the country are using market data, internal analytics, and strategic communication to establish an equitable pay structure.