Account Manager develops relationships with smaller to mid-sized clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Manager drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Manager maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. May support higher-level account managers working with larger accounts. Typically requires a bachelor's degree. Typically reports to a manager. The Account Manager work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Account Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Join Accessible Web, a dynamic team based in Burlington, Vermont with a global impact. Our hybrid-remote team collaborates with organizations worldwide to enhance web accessibility. Working here means you are part of a supportive and innovative environment where every individual’s contribution leads to significant, positive changes in digital inclusivity. Experience a fulfilling career where you can directly influence the accessibility of digital spaces, helping ensure the internet is open to all.
Location
Headquartered at Hula in Burlington, VT. Hybrid Vermont-based is preferred but remote in US or Canada is also an option.
Job Type
Full-time, salaried
Job Overview
We are looking for an enthusiastic and skilled Account Manager to join our team, focusing on our Agency Partner Program and A11y Partner Program. The ideal candidate will manage a diverse client portfolio, actively identifying key accessibility stakeholders within these organizations. This role demands an outgoing personality and strong communication skills, ensuring efficient fulfillment of client needs and fostering the growth of our partnerships.
Key Responsibilities
Qualifications
Compensation and Benefits
How to Apply