Administrative Manager jobs in District of Columbia
Recently Added Administrative Manager jobs
Client Success Manager - Remote
- Get.It Recruit - Administrative
-
Washington, DC
FULL_TIME
-
We are a rapidly growing technology firm, acknowledged for our innovative solutions that simplify complex compliance challenges for businesses and nonprofits. Featured on prestigious lists such as the Inc. 5000 and Deloitte Technology Fast 500, our groundbreaking technology supports over 40,000 clients in managing their business licensing and legal entity structures effectively. Following our recent merger, we continue to accelerate on a path of significant growth and innovation.
Position Overview
The Client Success Manager (CSM) plays a crucial role in enhancing client satisfaction and retention, which are vital to our continued success and expansion. This position involves nurturing and expanding client relationships by delivering superior service and support. As a CSM, you will act as both advisor and advocate, fully engaging with clients to boost their engagement and loyalty, predict challenges, and steer them towards successful outcomes.
Key Responsibilities
Client Retention: Regularly interact with clients to evaluate satisfaction, address any concerns promptly, and develop strategies to increase loyalty and retention.
Client Growth: Recognize and capitalize on opportunities to upsell and cross-sell our services, ensuring alignment with client needs for optimal compliance support.
Client Satisfaction: Gain a thorough understanding of diverse client requirements and feedback, ensuring that their insights are considered and addressed within our organization.
Communication: Ensure clear and timely communication with clients regarding the scope and status of their projects.
Client Advocacy: Serve as an essential link between clients and internal teams, resolving any issues quickly and effectively to ensure positive experiences.
Required Qualifications
High school diploma or GED, complemented by over 5 years of experience in client-facing roles, such as CSM or Account Manager.
Demonstrated ability to meet and exceed performance metrics and adherence to service level agreements.
Excellent communication skills with proficiency in English, capable of delivering clarity and accuracy in both written and verbal communication.
Advanced proficiency in digital tools including CRM systems, email, and video conferencing technologies.
Skilled at educating and promoting the adoption of software tools and functionalities.
Exceptional ability to multitask and organize in a fast-paced environment.
A driven problem-solver with a rapid learning curve.
Preferred Qualifications
Background in sales or B2B client services.
Proven track record in boosting client retention and revenue growth.
Location and Hours:
This is a full-time remote position with options to work from our offices in Rockville, MD, or Lancaster, PA, if preferred.
Compensation
Our competitive compensation package includes an attractive salary, comprehensive health benefits, paid time off, and a 401(k) plan with employer matching.
Apply Now
If you are passionate about delivering exceptional client service and enjoy working in a dynamic and supportive environment, consider applying to be part of our team. We are committed to fostering growth, innovation, and client success.
We are proud to be an Equal Opportunity Employer.
Employment Type: Full-Time - 3 Days Ago
Information Technology Program Manager
- US Administrative Office of the U.S. Courts
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Washington, DC
FULL_TIME
- Duties The IT Program Manager (ITPM) is responsible providing holistic program management for the EOC's IT Modernization initiatives, ensuring resources are synchronized in concert with legacy project...
- 29 Days Ago
Housekeeping Manager
- Housekeeping Manager
-
Washington, DC
FULL_TIME
- Rosewood Washington DCHousekeeping ManagerCompetitive Benefits:Medical, Dental, Vision BenefitsCompetitive SalaryCellphone stipend of $40/month401k Plan and up to 3% match after 1 yearPaid Time Off (V...
- 2 Months Ago
Cleaner
- Aware Manager
-
Washington, DC
FULL_TIME,PART_TIME
- Cleaner We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition. Responsibilities C...
- 27 Days Ago
Administrative Manager
- Tech-Marine Business, Inc.
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Washington, DC
FULL_TIME
- Overview COMMITMENT. EXCELLENCE. INTEGRITY. Our Mission Statement TMB will strive to be the best Employee-Owned Business contributing to our National Defense. We are committed to providing meaningful ...
- 1 Month Ago
Administrative Manager
- JLM HR Consulting
-
Washington, DC
FULL_TIME
- ST. PHILIP’S CHILD DEVELOPMENT CENTER ADMINISTRATIVE MANAGER Job Overview: The Administrative Manager for the St. Philip’s Child Development Center is a vital role responsible for overseeing the admin...
- 1 Month Ago
Administrative Manager jobs at Popular Companies
Administrative Manager
- Evergreen Lumber
-
Tacoma, WA
- Established in 1939, Evergreen Lumber supplies building materials to builders in the Puget Sound communities of Port Orc...
- 6/12/2024 12:00:00 AM
Administrative Manager
- Santhoff Plumbing Company
-
Missouri City, TX
- Job Description Job Description Santhoff Plumbing is a small, family-owned company looking for a driven and detail-orien...
- 6/12/2024 12:00:00 AM
Administrative Manager
- Youth Advocate Programs
-
Harrisburg, PA
- Status:Full Time HourlyFLSA Classification: Non-Exempt Summary of the Position:Administrative Manager will provide offic...
- 6/12/2024 12:00:00 AM
Administrative Manager
- LNDRY
-
San Diego, CA
- Job Description Job Description We are seeking a Administrative Professional to join our team! You will perform clerical...
- 6/12/2024 12:00:00 AM
ADMINISTRATIVE MANAGER
- Eagle Environmental Inc
-
Terryville, CT
- Job Description Job Description Eagle Environmental, Inc. is a growing company that performs environmental consulting se...
- 6/10/2024 12:00:00 AM
Administrative Manager
- JW Parker Inc
-
Converse, TX
- Job Description Job Description Company Description: JW Parker Ink is a family owned transportation company with a passi...
- 6/9/2024 12:00:00 AM
Administrative Manager
- Brigham & Women's Hospital(BWH)
-
Boston, MA
- Under the direction of the Administrative Director, independently responsible for general management; policy and program...
- 6/9/2024 12:00:00 AM
Administrative Manager
- Atlantic Refrigeration
-
Delray Beach, FL
- Job Description Job Description Atlantic Refrigeration is a well-established HVAC and refrigeration company, servicing c...
- 6/8/2024 12:00:00 AM
About District of Columbia
Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west.
The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Administrative Manager jobs
$64,711 to $82,317
Most Popular Cities in District of Columbia for Administrative Manager Jobs
What does an Administrative Manager do?
Administrative Manager
Demonstrated written communication skills, including the use of word processing and electronic mail software, to prepare concise, logical, grammatically correct analytical reports, correspondence, policies and procedures.
November 17, 2021
Manage team responsible for conducting reviews to ensure policies, goals and objectives for compliance are met, audit strategies are appropriate, reviews are timely, and deficiencies are proactively identified.
September 20, 2021
Develops and/or refines orientation processes, quality assurance processes, clinical and operational workflows, data collection, documentation, research, staff credentialing, reporting, budgets, and other program needs.
July 09, 2021
Provides hardware and software recommendations, acquisition and installation of components when requested, performs maintenance and repair of interoffice network equipment, sets-up and maintains email and networking accounts of new employees, establishes protocols for use of the interoffice network and networked printers/copiers, scanners, etc.
July 05, 2021
Assists the Research Director in the development of new methods, procedures and/or processes to increase efficiency and to improve service deliver, production, equipment performance, scheduling and quality control.
June 04, 2021
Monitors daily work of associates evaluating workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow.
April 22, 2021