Admissions Representative - Higher Ed. jobs in West Virginia

Full Job Description

COLLEGE ADMISSIONS REPRESENTATIVE

Are you passionate about helping people find their path?

Are you motivated by goals and deadlines?

Do you work well in an energetic team environment?

WVJC is seeking a motivated professional to join our college admissions team as an Admissions Representative.

Our admissions representatives work very closely with potential students, offering a personal enrollment experience. We seek individuals who will work well as part of a dynamic team while focusing on individual goals. A successful admissions representative will have excellent relationship-building skills, efficient time management, and solid computer skills.

Responsibilities

• Admissions Representatives serve as the first point of contact for potential students expressing interest in one of WVJC’s fast-track associate degree programs.
• Contacting new and old inquiries via phone, email, text, and social media to set up one-on-one or group information sessions
• Conducting information sessions/college interviews with prospective students
• Building relationships with potential students and their families
• Facilitating prospects' progression through the enrollment process
• Adhering to a detailed multi-step process designed to ensure a positive enrollment experience and a plan for each student’s success in their respective programs
• Maintaining regular follow-up with students even after enrollment
• Developing referrals
• Meeting goals, including daily metrics expectations such as number of calls, talk time, etc.

Qualifications

• Associate degree or higher preferred
• MUST have proven ability to follow a structured process with multiple steps and advanced activity tracking
• MUST have solid computer skills, including Microsoft Office, Google Suite (Gmail, Calendar, Sheets, Docs, Drive, Meets, etc), Zoom, Social Media, and more
• Strong customer service and relationship skills are essential
• Excellent time management skills are required
• Must be driven and motivated to meet and exceed goals and expectations
• Must be flexible and available to students outside of regular work hours when needed
• Important note: This is a sales/customer service/phone position. Applicants must be comfortable with goals, metrics tracking, and LOTS OF PHONE TIME!!!!

Position Details

• Full Time
• Salaried position (No commission or bonus structure)
• Paid Time Off (PTO) and Paid Holidays
• Note: This position does not offer medical or retirement benefits

Work Remotely

• No

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Microsoft Office: 2 years (Preferred)
• Customer Service: 2 years (Preferred)

Work Location: In person