Annuities Customer Service Representative processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Being an Annuities Customer Service Representative has strong working knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Representative typically reports to a supervisor or manager. The Annuities Customer Service Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Annuities Customer Service Representative typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
We are seeking an Customer Service Representative to join the company, a premier supplier, in Denver, CO USA USA While working in this clean, not climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best & Brightest Companies to Work For. Immediate interviews are available, apply today!
Summary: Admin Support for many offices, helping in the Service Coordinator role. Answering customer phone calls and emails for service requests, inquiries, help handle and resolve complaints.
Daily task and Major job duties/Responsibilities include:
Call taker
Taking New service request
Entering info into system
Getting info to scheduler to schedule service
Might be scheduling services when team members are OOO.
Monitor service Inbox/Email for incoming requests.
Customer phone calls
Help pull daily/weekly reports- help keeping systems up to date
Data entry
Electronical filing
Education/Experience: High School Diploma or equivalent. REQUIRED
Customer service related experience required. PREFERRED
Clerical/office/ Admin experience PREFERRED
The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.