Annuities Customer Service Supervisor jobs in Missouri
Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Annuities Customer Service Supervisor jobs
Customer Service Supervisor - SGF
- Unifi
-
Springfield, MO
FULL_TIME
-
Job Details
Description
The Unifi Customer Service Supervisor is responsible for supervising employees to their assigned shifts to ensure the daily activities are performed safely and efficiently. Supervisors make sure that the customer service staff takes pride in being the first line of defence for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing and love to make people happy on a daily basis!
Essential Functions / Key Responsibilities- Supervises and coordinates daily activities of employees to ensure safe and effective operations.
- Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws.
- Responsible for shift schedule to include workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.
- Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner.
- Communicates with manager concerning any problems or issues.
- Schedules and conducts shift meetings.
- Assists in the administration of payroll; completes shift paperwork and performs other administrative functions.
- Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes, including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.).
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Basic Qualifications- Must be a local (in-state) resident.
- Valid In-State Driver’s License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete SIDA training to obtain airport authority identification security.
- 2 years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team.
- Excellent customer service skills.
- Strong work ethic.
- Ability to work in a team-oriented environment.
- Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.
- Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.
Preferred Qualifications- High School diploma or GED.
- 4 years of relevant experience.
- Relevant supervisory experience.
- Able to communicate information and instructions verbally and/or via radio equipment.
- Able to communicate effectively in a professional manner.
- Strong leadership qualities and ability to create a passionate and efficient workforce.
- Able to effectively resolve employee conflicts.
- Ability to apply creative solutions that have a positive impact on results.
Work Schedule:- You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime. We operate in a shift bid environment.
- Must be able to be alerted to moving vehicles or aircraft and use radio equipment.
- Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.
- Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be able to work in cramped or high places.
- Must be able to carry heavy items up and down jet way stairs.
- Supervise team of Customer Service Agents and Leads.
EOE, including disability/vets. - 1 Day Ago
Supervisor, Customer Service
- Nortek Global HVAC
-
Fallon, MO
FULL_TIME
- Reports to: General Manager, National Accounts Position Title: Customer Care Supervisor Who We Are: At Nortek Global HVAC (NGH), we have a passion to make the world breathe easier. We engineer top-tie...
- 24 Days Ago
Customer Service Supervisor
- City of Kansas City, MO
-
Kansas, MO
FULL_TIME
- Full-time position available with the Aviation Department, Marketing Division located at 1 Kansas City BlvdSalary Range: $22.52-$33.78/hourNormal Work Days/Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m...
- 6 Days Ago
Customer Service Supervisor - SGF
- Unifi
-
Missouri, MO
FULL_TIME
- The Unifi Customer Service Supervisor is responsible for supervising employees to their assigned shifts to ensure the daily activities are performed safely and efficiently. Supervisors make sure that ...
- 9 Days Ago
Customer service supervisor
- Marshalls
-
Creve Coeur, MO
FULL_TIME
- JOB DESCRIPTION All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises tha...
- 11 Days Ago
Customer service supervisor
- TJX Companies, Inc.
-
Creve Coeur, MO
FULL_TIME
- All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the every...
- 15 Days Ago
Annuities Customer Service Supervisor jobs at Popular Companies
Customer Service Coordinator
- Johnson Controls International
-
Solihull, England
- Company Overview: Sensormatic Solutions empowers retailers with frictionless personalized experiences through accurate d...
- 6/2/2024 12:00:00 AM
Customer Service Coordinator
- Johnson Controls International
-
Manchester, England
- What you will do The Customer Service Coordinator will support the installation team by planning and tracking installati...
- 6/2/2024 12:00:00 AM
Client Service Supervisor
- Aveanna
-
Pittsburgh, PA
- Client Service Supervisor ApplyRefer a FriendBack Job Details Requisition #: 193800 Location: Pittsburgh, PA 15233 Categ...
- 6/1/2024 12:00:00 AM
Customer Service Coordinator
- Ryder System
-
Normal, IL
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 5/31/2024 12:00:00 AM
Client Service Supervisor
- Gallagher
-
Midvale, UT
- About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's glob...
- 5/31/2024 12:00:00 AM
Client Services Supervisor
- Recovery Monitoring Solutions LLC
-
80011, CO
- Job Description Job Description *$500.00 hiring bonus after 90 days employment for new employees. Recovery Monitoring So...
- 5/29/2024 12:00:00 AM
Client Services Supervisor
- Recovery Monitoring Solutions LLC
-
Littleton, CO
- Job Description Job Description *$500.00 hiring bonus after 90 days employment for new employees. Recovery Monitoring So...
- 5/29/2024 12:00:00 AM
Client Service Supervisor
- VCA Animal Hospitals
-
Hamburg, MI
- We are seeking a highly experienced Client Service Professional to join our leadership team as Client Service Supervisor...
- 5/29/2024 12:00:00 AM
About Missouri
Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Supervisor jobs
$72,902 to $91,712
Most Popular Cities in Missouri for Annuities Customer Service Supervisor Jobs
What does an Annuities Customer Service Supervisor do?
Annuities Customer Service Supervisor in Medford, OR
Here is a short annuities customer service supervisor job description that can help people to be more prepared in applying for the said position.
January 23, 2020
Annuities Customer Service Supervisor in Flagstaff, AZ
When applying for a job position as an annuities customer supervisor, there are several things that need to be considered such as if an individual is qualified for the job.
January 17, 2020
Annuities Customer Service Supervisor in Lansing, MI
Supervises and Handles Task with Regards to Annuities – As a supervisor, you are responsible in handling several tasks that deal with annuities, which include supervising the representatives of an annuities group.
February 12, 2020