Annuities Retention Specialist coordinates with service representatives and clients to assist with retaining the client's annuity business. Provides knowledge and expertise to clients in order to meet their financial goals and to clearly understand various options that are available with annuities. Being an Annuities Retention Specialist reviews surrender requests and contacts clients to re-engage and identify opportunities for additional sales. Makes recommendations to product line management to improve service and design of products that encourage client retention. Additionally, Annuities Retention Specialist requires a bachelor's degree. Typically reports to a manager. The Annuities Retention Specialist contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be an Annuities Retention Specialist typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
We are looking for a Remote CustomerRetention Specialist to join our team and play a key role inretaining our valued customers.
This position offers a uniqueopportunity to work remotely while contributing to the success andgrowth of our company. Join us and enjoy a fulfilling career with arange of benefits.
Benefits ofbeing a Remote Customer Retention Specialist with usinclude :
Enjoy the flexibilityof working from the comfort of your own home while balancing workand life responsibilities.
Access to trainingand development programs to enhance your skills and advance yourcareer in customer retention.
Join acollaborative team that values communication teamwork and mutualsupport.
We offer a competitive salary packageand benefits to recognize your contributions and hardwork.
Shape your earning potential withoutincome caps based on your dedication and success in retaining andsatisfying customers
Benefit from substantialtravel perks exclusive vendor discounts and thoughtful giftsenhancing the rewarding aspects of your role.
Responsibilities :
Develop and implement customer retention strategies toenhance customer loyalty and reduce churn rate.
Build strong relationships with customers through proactivecommunication and personalized engagement.
Analyze customer feedback and data to identify opportunities forimproving customer satisfaction and retention.
Collaborate with crossfunctional teams to address customer issuesand provide solutions that exceed customer expectations.
Monitor customer retention metrics and KPIs to trackperformance and make datadriven decisions.
Stayuptodate on industry trends and best practices in customerretention to continuously improve strategies.
Qualifications :
Bachelors degree in Marketing Business or a relatedfield.
Proven experience in customer retentionrelationship management or customer service roles.
Strong communication and interpersonal skills toeffectively engage with customers and internal teams.
Analytical mindset with the ability to interpret data anddraw insights to drive retention strategies.
Proficiency in customerrelationship management (CRM) software and other relevant tools forcustomer retention.
If you are passionate aboutcustomer retention and have a desire to work remotely in asupportive and growthoriented environment we encourage you to applyfor the role of Remote Customer Retention Specialist.
Join our teamand make a difference in retaining our valuable customers whileenjoying the benefits of remote work and professional developmentopportunities.
Remote Work :
Last updated : 2024-06-08