Appeal Resolution Manager jobs in Nevada

Must be a US Citizen and Clearable

Do you want to perform work that is impactful to millions of Americans and has a broader global impact? Are you a service minded team player who works towards creating solutions for the greater good?

We Empower You to Serve!

SRE delivers Organizational Transformation Services to the federal Government through Strategy, People, Leadership Development, Coaching, Facilitation, and Organizational Change Management. We underpin this with Project Management, business process improvement, and use technology as an enabler.

Our mission is to serve our country, our communities, and our employees. Our vision is to make a positive impact on the world by leaving it better off when we leave than when we came. We are seeking professional consultants who share in our mission of service, our vision of leaving the world a better place, and are committed to our values of Integrity, Quality, and Performance.

After reviewing the position description, if you feel you are a fit for our organization and possess the required qualifications, we invite you to apply:

The Proposal Manager oversees all proposal activities, including directing proposal personnel, managing proposal schedules and deadlines, developing proposal outlines and compliance matrices, and monitoring the progress of the proposal. The Proposal Manager will oversee the development of content, including narratives, graphics, flow charts, organizational charts, and diagrams. The successful candidate must be able to ensure all components are consistent, complete, and assembled within the required timeframes. The source material for content will include interviews and input from Project Managers (PM) and Subject Matter Experts (SME); reports and deliverables from projects; Performance Work Statements (PWS); and corporate data.

In support of the proposal development and submission process, the Proposal Manager will:

• Manage and track all phases of the RFP/RFQ/RFI process for multiple, concurrent efforts; develop, manage, and maintain a master schedule of active and planned proposal responses; and provide regular updates about proposal statuses, changes, priorities, and next steps.
• Analyze RFPs/RFQs/RFIs to identify and clearly communicate response requirements, including documenting detailed requirements for the technical approach.
• Regularly check federal contract opportunity listing sites to identify changes in requirements or deadlines for RFP/RFQ/RFI submissions.
• Develop detailed compliance matrices.
• Coordinate the submission of RFP/RFQ/RFI questions, including developing the template, consolidating questions, coordinating leadership reviews, and submitting approved questions.
• Work with corporate leadership, business development/capture team members, subject matter experts, and teaming partners to define the proposal strategies and win themes.
• Create proposal templates and outlines, including specific guidance for each volume, each section within each volume, and supplemental documents/attachments.
• Prepare for and conduct proposal kickoff meetings.
• Direct the activities of proposal team members and assign tasks and activities to content contributors.
• Create and coordinate data calls; respond to teaming partner data calls, when appropriate.
• Prepare and coordinate the distribution and tracking of past performance questionnaires.
• Develop well-written, compelling, winning proposals, including writing original content, as needed.
• Interview subject matter experts using targeted questions to extract input and write proposal sections.
• Conceptualize and/or develop graphics and visualizations to enhance proposal responses.
• Support various proposal development activities, such as resume formatting, compliance reviews, and coordination with teaming partners.
• Use existing documentation to write corporate experience and past performance with minimal input from others.
• Lead color reviews.
• Review and edit proposal content to ensure readability, legibility, clarity, conciseness, accuracy, and responsiveness.
• Ensure consistency and compliance across all proposal volumes and supporting documents.
• Format the final response package and provide timely submission of all required documents.
• Conduct a proposal response debrief with the proposal team and content contributors; document lessons learned; and complete closeout tasks.

In support of the proposal process documentation and continual improvement efforts, the Proposal Manager will:

• Gain and maintain a conversant knowledge of the company's services and approaches as well as features and benefits that can be incorporated into proposals in order to increase win rates.
• Identify, document, and communicate proposal best practices, processes, and procedures.
• Conduct formal and informal training to improve the quality of content submissions from subject matter experts; train identified staff to help with proposal-related activities (for example, drafting compliance matrices or participating in color reviews).
• Create proposal templates with standard styles, fonts, spacing, headers, and footers.
• Maintain boilerplate content as well as an accurate, up-to-date repository of RFP/RFQ/RFI and proposal response documentation.
• Proactively identify gaps in content, graphical elements, and additional elements (such as resumes); issue detailed requests for information in anticipation of future opportunities.
• Establish, maintain, and administer the process for past performance library updates.
• Maintain a consolidated tracking sheet of CPARS ratings for each contract to ensure the efficient identification of relevant and compelling experience for proposal responses.
• Maintain detailed tracking of win rates, feedback, and other information; analyze win/loss information; and make recommendations to improve the probability of winning.
• Create standard language for common proposal sections such as Introduction, Executive Summary, Staffing, and Management Approach.
• Maintain and continually enhance SRE's pipeline/proposal management tool(s); collaborate with stakeholders to identify needs and opportunities for improvement; and perform the necessary modifications to make new capabilities available to end-users.

Education:

• BA/BS degree required
• Certification and Training in Proposal Management and writing required

Skills:

• Demonstrated experience managing, developing, and winning complex federal proposals
• Exceptional schedule management and task-tracking skills
• Exceptional writing and critical thinking skills (must be able to contribute original content for task areas in the technical approach, when needed)
• Exceptional verbal communication skills
• Exceptional organization, time management, schedule management, and task-tracking skills
• Expert knowledge of procedures and techniques used in interviewing subject matter experts
• Demonstrated expertise with Microsoft Office Word, Excel, and PowerPoint
• Demonstrated experience with federal opportunity databases, graphics software, and document repositories (for example, eBuy, Adobe Photoshop, and Microsoft SharePoint)
• Experience with the Shipley Proposal methodology preferred not required
• Demonstrated ability to communicate ideas and processes using graphics and figures
• Ability to work well with groups and executives within the federal contracting industry
• Ability to uphold high ethical standards and an appropriate professional image
• A well-organized and self-directed individual
• Enthusiastic team player with a strong drive to create a positive work environment

Experience:

Requires a minimum of 10 years of experience writing proposals and 5 years of experience managing proposals

Work Environment: The primary work location of this position is Las Vegas NV, remote work is allowed but not guaranteed. If you live outside the commutable area, travel expenses are not reimbursed to the primary work location.