Appeal Resolution Supervisor supervises a team responsible for the processing of appeals. Assigns and prioritizes cases. Being an Appeal Resolution Supervisor responds to and resolves escalated issues. Coaches and trains team in the utilization of industry standards and best practices. Additionally, Appeal Resolution Supervisor requires a bachelor's degree. Typically reports to a manager. The Appeal Resolution Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Appeal Resolution Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Coordinator of Informal Resolutions, Supportive Remedies, and Safety Measures-33627University Staff
Description
University of Colorado Denver Anschutz Medical Campus
Department : Office of Equity
Position # : 00734688 Requisition # : 33627
Job Summary :
The Coordinator of Informal Resolutions, Supportive Remedies, and Safety Measures supports the University of Colorado Denver and Anschutz Medical Campus (CU Denver / CU Anschutz) Office of Equity (OE) with coordinating and facilitating the Informal Resolution Process for involved parties as well as implementing supportive remedies and safety measures for all parties.
This position will provide supportive measures, accommodations, and referrals tailored to the specific circumstances of each case with the goal of ensuring that the parties can continue to live, work, and learn at CU Denver / CU Anschutz.
This position will also evaluate the nature and urgency of safety concerns in order to determine the appropriate course of action, including assessment for emergency removal, and implement that course of action in collaboration with the OE team and campus partners including the CU Denver / CU Anschutz Campus Assessment, Response, and Evaluation (CARE) and Case Management teams, Faculty and Staff Assessment Team (FaST), Human Resources professionals, and Auraria and Anschutz Police Departments.
This position will maintain compliance with Title IX, VAWA, Title VII, and other civil rights laws and ensure that information about the resolutions, remedies, and measures provided are recorded consistently.
Supervision Received : The Coordinator of Informal Resolutions, Supportive Remedies and Safety Measures is a member of the Office of Equity and reports to the Assistant Vice Chancellor (AVC) of the OE / Title IX Coordinator.
Supervision Exercised : None
Examples of Work Performed :
Coordinate Informal Resolutions (25%) :
Coordinate Supportive Remedies and Safety Measures (75%) :
Work Location :
Hybrid this role is eligible for a hybrid schedule and as needed for in-person meetings.
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Last updated : 2024-05-15