Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Shock I.T. Support is searching for an ambitious and driven I.T. Support Technician to join our quickly-growing team. A career with us gives you a deeper understanding of computer technology and allows you to enjoy an immersive and unique work experience.
The candidate will work alongside our other technicians to assist customers with desktop support issues. If selected, you will be responsible for providing prompt remote phone support in our Bristol, PA office as well as offering on-site service for customers in Bucks County, PA and Central New Jersey.
If you are interested in pursuing a career in technology, we invite you to take the first step in joining our friendly and welcoming team by applying today!
\nWhat you can expect from Shock I.T. Support:
* Open-floor office environment with NO cubicles whatsoever. Basketball, Foosball, Billiards, ping-pong, are in the employee lounge.
* A fully-stocked kitchen provided by ownership. There is no shortage of snacks & you could almost eat breakfast, lunch & dinner here every day.
* Access to the gym in our building with NO membership fee.
* The office is open from 8 am to 6 pm Monday-Friday. We offer a flexible work schedule for BOTH early and late risers
After 90 days of Full-time employment we offer our full-time employees:
* Funded healthcare benefits (Medical, Dental AND Vision) for the employee supplemental health care insurance at a reduced cost
* Earn up to 2 weeks PTO with an additional week given at year 3 AND another week at year 5.
* You can join the 401K after your 1st year of employment, with up to 4% matching