Assistant Retail Store Manager - Museum jobs in Arizona

Job title Museum Services Assistant, (Weekend Part-Time/Occasional Evening Events,

On-Call Substitute: $16.00/hr)

Reports to Museum Services Manager.

Weekend shifts will be Saturday & Sunday 8am-4:30pm.

Job purpose

To provide quality customer service in all aspects of Visitor Services, to include greeting and assisting museum guests; sales in the Museum Store; sales of Museum admission; and sales of Museum membership.

Duties and responsibilities

Ensuring that visitors to the Museum have a positive experience, through:

• Welcoming visitors to the museum

• Addressing visitor accessibility concerns and requests

• Having a thorough knowledge of the Store merchandise

• Assisting in the safety and security of the Museum by enforcing Museum policies and regular gallery monitoring

• Assist with additional gallery monitoring during temporary exhibitions

• Addressing visitor questions regarding the collection

• Promoting special events, temporary exhibits, and museum membership

• Assisting in the cleanliness of Museum facilities

• Reporting exhibit malfunctions to the Facility Manager

Assist the Museum Services Manager, through:

• Completing museum opening and closing routines

• Maintaining the accuracy and quality of museum membership data

• Museum clerical duties to include phone, e-mail and postal correspondence

• Store up-keep and merchandising

• Tracking coupons and promotions for both Store sales and admissions

• Supporting fellow Museum Services staff

Assist with Evening Events, including:

• Addressing the needs and concerns of the client on the event day

• Processing payment(s) for remaining event balance

• Assisting the client with all event set-up and break-down

• Ensuring that Museum policies regarding the safety of our facilities are being followed

• Ensuring a positive Museum experience for the client and event attendees

Qualifications

• High School Diploma or GED

• Exceptional people skills

• Experience with data entry and/or CRM software

• Experience with using mobile and touch screen devices

• Prior experience in retail is preferred but not required

• Ability to multitask and adapt to a variety of situations

• Ability to pass a background check

• Bilingual in Spanish is preferred but not required.

Working conditions

• Ability to work comfortably with visitors who may require special assistance

• Flexibility to work weekends, occasional after-hours events, sub as needed

• Availability to work throughout the winter holiday season

Physical requirements

• Ability to stand for extended periods of time

• Ability to bend down and kneel to reach merchandise in deep low cabinets

• Ability to comfortably climb on footstools and ladders

Job Type: Part-time

Pay: $16.00 per hour

Schedule:

• 8 hour shift
• Evenings as needed
• Every weekend
• On call

Experience:

• Customer service: 3 years (Required)

Ability to Commute:

• Tucson, AZ 85712 (Required)

Work Location: In person