Banquet Chef - Casino jobs in Virginia

Job Summary:

Responsible for supervising the activities of all servers, housemen, and bartenders during a shift, ensuring
all functional job duties are performed according to established company policies.

Supervisory Responsibilities:

• Yes. Supervises Banquet Servers, Bartenders and Housemen.

Duties/Responsibilities:

• Ensures proper staffing for forecasted volume and budgetary guidelines.
• Ensures excellent guest service.
• Notifies team members of changes in policy and procedure.
• Communicates any problems or concerns to Manager or other departments as needed.
• Maintains thorough communication between shifts
• Works with back of the house supervisors to ensure proper communication.
• Properly fills out all paperwork required for the job.
• Assists in monitoring guest flow and informs management when more labor is needed during peak volume periods and slow periods.
• Resolves team member complaints or disputes or refers the problem to manager.
• Assists trainers in properly training new team members.
• Assists team members in their duties as needed.
• Maintain high sanitation standards.
• Maintains sufficient materials and products in the work location.
• Understands that this is a 24-hour responsibility and is accessible at all times.
• Sets high standards by complying with all departmental rules, policies, and procedures.
• Ensures that all Team Members are treated in a fair and consistent manner.
• Performs any other duties as specified or assigned by the Vice President, Manager or any member of the Executive Management.
• Maintains high sanitation and safety standards meeting all required regulatory standards including but not limited to the Health Department, OSHA, FSLA, etc.
• Ensures departmental compliance with applicable federal and state laws governing food &beverage.
• Consistently promotes the Casino through good will and positive attitude.

Minimum Education and Experience Requirements:

• Computer literate
• Self-starter with an open mind, positive nature and enthusiastic.

• Gaming license as required by jurisdiction.

Knowledge, Skills, and Abilities:

• Prior supervisory experience preferred
• Computer literate
• Prior experience in banquets is preferred
• Possesses complete knowledge of all procedures related to the job.
• Holdings Acquisition Co, L.P. Finalized: Page 29 of 31
• Ensures that all guests are treated in a prompt, professional and courteous manner.
• Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
• Prior experience is preferred as well as a proven track record demonstrating sound judgment and the ability to perform well under pressure.
• Sets standards by being cooperative, helpful and friendly, and by presenting a neat, clean, well-groomed appearance.
• Must have successfully completed and maintain certification in “Serv-Safe” (Food Sanitation Management).
• Must be able to use a computer to enter requisitions and timekeeping.
• Must be able to understand and communicate Material Safety Data Sheets to all team members.
• Ability to communicate with Team members and guests
• Attends all Management training sessions and seminars as prescribed.
• Ability to be a TEAM player
• Ability to successfully fulfill the pre-employment process
• Ability to work flexible shifts and days of the week including holidays
• Ability to obtain and maintain all necessary licensing