Barista jobs in Massachusetts

Description

The Barista brings La Colombe to life by creating a world-class coffee experience.  Genuinely enjoys making people happy with coffee and thrives working in a fast-paced environment.  Seek opportunities to learn more about our coffee, company, and the La Colombe mission. Takes pride in being part of our team and embodies all of our One Dove principles- Kindness, Respect, Deliciousness, Efficiency, and Cleanliness. 

PEOPLE:  Treat others with KINDNESS & RESPECT. 

• Warmly welcome customers. 

• Build relationships with repeat customers. 

• Take the time to determine customers' coffee needs and interests and offer La Colombe products. 

• Respect differences of others even when their values and ideas contrast with our own. 

• Find opportunities to lead with kindness.  

• Seek to understand others. 

• Work cooperatively with others on the team and with leadership. 

• Communicate positively and professionally. 

• When respect or safety is at stake, reach out to leadership or the people team to seek resolution.

PRODUCT:   Deliver DELICIOUSNESS with EFFICIENCY. 

• Display a graceful sense of urgency in completing tasks.

• Consistently meet La Colombe product recipes and quality standards.

• Serve quality beverages in a timely and engaging manner. 

• Record and accurately process purchases using the POS system, collect and process payments, apply discounts according to La Colombe standards. 

• Work with cafe leadership and technical department to help administer quality control.

• Complete required training in a timely manner. 

• Coach fellow baristas on our quality and expectations

PLACE:  Demonstrate cafe pride by making CLEANLINESS and safety a priority. 

• Work cleanly and safely. Handle hot beverages with care.

• Follow all COVID-19 protocols and meet cleanliness standards. 

• Clean coffee grinder, brewer, and espresso machines.

• Organize products on our shelves and restock as necessary

• Actively identify any additional safety hazards and escalate to Cafe Leadership.

• Complete opening and closing tasks and checklists. 

• Participate in weekly, monthly and quarterly deep cleans of the cafe. 

• Proactively maintain and improve the appearance of the Cafe and coffee bar. Sanitize and clean the cafe area as needed throughout the shift.

Qualifications

• People skills: Dealing with the public and team proactively, professionally, and positively.

• Able to lift 40 lbs or more

• Able to stand for long periods of time

• Frequently required to use hands

• Basic understanding of computer POS Systems

• Ownership: Takes initiative, personally drives & takes pride in La Colombe. CARES