Benefits Clerk facilitates benefits enrollment and administrative processes. Prepares and processes claims, changes, enrollments, and other benefits filings. Being a Benefits Clerk coordinates informational sessions. Responds to inquires for information and provides forms, instructions, and other enrollment materials to employees. Additionally, Benefits Clerk requires a high school diploma or equivalent. Typically reports to a supervisor. The Benefits Clerk works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Benefits Clerk typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Minimum Qualifications
· Bachelor’s Degree or work experience equivalency
· Experience in payroll, human resources or other financial related areas
· Leadership experience
Skill Requirements
· Ability to maintain confidentiality
· Ability to organize and prioritize own and team tasks
· Flexibility to meet demands in a fluid and changing environment
· Ability to handle significant daily stress
· Ability to work independently
· Ability to lead a team to meet deadlines
· Customer service oriented; ability to develop and maintain cooperative working relationship within the office and with our clients
· Strong computer skills; more specifically Microsoft Excel knowledge
· Focused attention to detail and accuracy
· Demonstrated analytical skills and problem solving skills
Responsibilities
· Leading the payroll team in ensuring that payroll is accurately and timely completed
· Assist with setting up new clients, training new clients and users and developing a process flow to fulfill their payroll needs
· Overseeing the setup and maintenance of accruals, 401k and any other need of the client
· Maintain confidentiality and security for all Payroll Professional data; which includes and is not limited to their client’s data.
· Tending to our customers’ needs by answering phone calls, emails and facsimiles for any human resource and payroll related questions; all within a timely manner
· Ensuring that payroll is processed based on the client’s preference either by completing that payroll or delegating payrolls amongst the team to be completed.
· Database maintenance of employee information, benefit deductions, garnishments and any other human resource or payroll related information
· Ensuring that daily mail and packages are outbound in a timely manner
· Tear down client payroll based on specific packout instructions
· Monitoring and responding to the Help email
· Assist fellow team members in the processing and issuing of W-2 forms on behalf of our clients