Benefits Coordinator - Healthcare jobs in Tennessee

The HR Representative II will provide support to the Benefits team by performing administrative duties of a complex and confidential nature in support of departmental activities as they pertain to employee benefits, payroll, and communications. Key deliverables will include: collaborating and communicating with individuals at all levels within and external to Vanderbilt University; conducting benefit orientation meetings as part of the new faculty and staff onboarding process; taking a key role in the annual open enrollment process, scheduling on-site meetings, serves as key contact for all items pertaining to the dependent tuition and employee/spouse educational assistance programs, liaison for discount/voluntary benefit platform, etc.  

Duties and Responsibilities

Administrative support:

• Provides administrative support to the benefits team which includes but is not limited to: scheduling and calendar management for team and all vendor and internal partner meetings
• Plans, organizes, and manages resources to bring about successful completion of unit project goals and objectives.
• Event planning - determines content/details of the event including identifying and booking facilities, developing communication plan with internal and external partners, staffing events, acting as a day of contact, etc.
• Performs special projects and other duties as assigned.

     Tuition benefit:

• Serves as key contact for all matters pertaining to dependent tuition and employee/spouse educational assistance programs. 
• Resolves escalated tuition benefit issues in concert with internal and external partners.
• Stays up to date on legislation that may affect how the university administers tuition benefits to faculty and staff and suggests edits to policy as needed.

Benefits Support:

• Key contact for all items pertaining to dependent tuition and employee/spouse educational support programs.
• Collaborates with internal human resources communications coordinator to deliver benefits information, update website, and ensure presentations are up to date with correct information.
• Drafts and edits benefits documents, presentations, and graphic displays.
• Conducts research and provides supporting details for specific situations to benefits team.
• Supports and guides projects, including research, coordination with campus partners, providing updates and staffing meetings.
• Monitors webinars and other professional development opportunities for benefits team.
• Stays up to date on legislation that may affect how the university administers benefits to faculty and staff.

       Customer focus:

• Assists with the evaluation, assessment and triage of customers' human resource needs.
• Helps individuals improve their understanding of the benefit plans and how to access websites, materials, and other sources.
• Interacts and collaborates with individuals at all levels within the organization to provide detailed benefit plan responses, always paying close attention to the tone and content of any communication.

Requirements:

• Required Education: Bachelor’s Degree or the equivalent, and one year of experience.

Basic Qualifications

• Managing highly confidential information, records and files. 
• Proficient in the use of the Microsoft Office – including Outlook, Word, PPT, and Excel
• Excellent time management skills with the ability to multi-task and deal with a high volume of tasks 

Preferred Experience:

• Oracle experience
• Basic understanding of ERISA, IRC, HIPAA, DOL, etc. is a plus.

Commitment to Equity, Diversity, and Inclusion

At Vanderbilt University, we are intentional about and assume accountability for fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are.  We have created a community that celebrates differences and lets individuality thrive. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. The diverse voices of Vanderbilt represent an invaluable resource for the University in its efforts to fulfill its mission and strive to be an example of excellence in higher education. 

Vanderbilt University is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law. 

Please note, all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification.