Billing Analyst jobs in Colorado

About the Position:

The Billing Analyst has responsibility for assisting with all aspects of billing and collections. This includes ensuring accuracy of monthly customer billing in the US and Canada, collections, cash application, and customer support for billing inquiries. 

What you do daily:

• Assist with the Cologix Revenue Cycle including:
  • Timely and accurate preparation, review and distribution of monthly customer invoices Research customer billing inquiries and provides same day response
  • Communicate efficiently with other departments/locations to resolve billing discrepancies Provide an excellent customer experience in English (and occasionally French, if able) Assist with special projects (e.g. integrations or process changes) in the billing areas
• May include assisting with accurate application of customer payments
• May include calling and emailing customers to solicit payments on delinquent accounts

What makes you a good fit: (Qualifications)

• A minimum of 2 years of accounts receivable /Collections experience or equivalent combination of education and experience
• Prior experience with the billing, cash application and collection functions at a colocation or telecommunication company
• Customer service skills 
•  Excellent communication skills (both written and verbal) to interact effectively with various departments and functions including sales, operations, marketing, IT, and executive teams
• Advanced knowledge of Microsoft Office with a focus on Microsoft Excel
• Excellent organizational skills
• Excels or enjoys working in a high-volume customer environment
• Self-starting individual who takes initiative without direction
• Extremely detail-oriented with a commitment to quality
• Must be able to recognize problems, think critically and be proactive in finding solutions
• Ability to work independently and in a team environment, multitask, set own priorities and adapt to a changing environment

Preferred:

• Degree in Accounting or related field
• Knowledge and experience with NetSuite
• Experience in working in a global multi-site environment
• Ability to read and speak French is a plus