Bookstore Director - Higher Ed. jobs in Connecticut

Bookstore Director - Higher Ed. directs and oversees all activities related to the operation of a university/college bookstore. Purchases new books, coordinates the sale of used books, orders new inventory as needed. Being a Bookstore Director - Higher Ed. ensures that the textbook inventory is aligned with the needs and class schedule of the students. Hires, trains, and supervises employees. Additionally, Bookstore Director - Higher Ed. prepares and manages the staff work schedule so that the store is adequately staffed. Typically requires a bachelor's degree. Typically reports to a senior institutional officer. The Bookstore Director - Higher Ed. manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Bookstore Director - Higher Ed. typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Campus Retail Team Lead - Follett's Bookstore at Northwestern
  • Follett Higher Education
  • Winsted, CT FULL_TIME
  • Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.

    Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.



    Pay Rate - $22.00 - $25.00per hour

    Position Overview

    As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.

    You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.

    Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.

    Responsibilities

    Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:

    • Execute sales promotions and special events (store, campus, community)
    • Partner with store leadership to review store financials and recalibrate goals to drive sales
    • Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities
    • Maintain appropriate inventory control in alignment with store operational procedures
    • Keep all areas of the store environment neat, clean, and organized
    • Shipping/Receiving responsibilities
    • Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials
    • Ensure the security of company assets and the safety of team members and customers, and adherence to company policies
    • May review and approve store markups, markdowns, and write-offs within company guidelines
    • Responsible for executing in-store course materials activities in collaboration with course materials leadership

    Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:

    • Train and coach team members on company and store standards
    • Ensure team members follow company and store policies, procedures, and standards
    • Perform onboarding procedures for new hires
    • Schedule team members' work hours within the store's operating budget
    • Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods

    Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:

    • Greet customers and answers phones to provide information, direct callers, and resolve escalated issues
    • Drive market growth initiatives such as POS email collection
    • Maintain service level agreements for OMS Orders
    • Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback

    Campus Relationships: Communicate and partner with the campus to include:

    • Day-to-day communication of store operational activities
    • Facilitate campus events

    Requirements

    Other duties as assigned to support general store operations.

    • Associate's Degree or equivalent
    • 0-5 years of relevant experience
    • Academic retail experience is a plus
    • Strong organizational, time management, and problem-solving skills
    • Strong customer service, communication, and presentation skills
    • Strong analytical skills and financial acumen
    • Advanced relationship building, a demonstrated ability to influence a team, and customer outreach
    • General computer skills
    • Travel: minimal - less than 10%

    Full time benefits: 

    • Medical, Dental, & Vison
    • Voluntary Insurance plans
    • 401k 100% company match (up to 4%)
    • 80 hours vacation sick days
    • 10 paid company holidays
    • Quarterly Bonus Plan 

    Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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  • 7 Days Ago

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Campus Retail Team Lead - University of Hartford Bookstore
  • Follett Higher Education
  • West Hartford, CT FULL_TIME
  • Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.Follett serves over half of the students in the United States and works with...
  • 8 Days Ago

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Campus Retail Team Lead - Follett's Bookstore at Middlesex
  • Follett Higher Education
  • Middletown, CT FULL_TIME
  • Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.Follett serves over half of the students in the United States and works with...
  • 12 Days Ago

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Campus Store Leader - University of Hartford Bookstore
  • Follett Higher Education
  • West Hartford, CT FULL_TIME
  • Campus Store Leader - University of Hartford BookstoreWest HartfordPosition Overview As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You...
  • 12 Days Ago

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Campus Store Leader - Follett's Bookstore at Northwestern
  • Follett Higher Education
  • Winsted, CT FULL_TIME
  • Campus Store Leader - Follett's Bookstore at NorthwesternWinstedPosition Overview As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You wi...
  • 15 Days Ago

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Campus Store Leader - Follett's Bookstore at Middlesex
  • Follett Higher Education
  • Middletown, CT FULL_TIME
  • Campus Store Leader - Follett's Bookstore at MiddlesexMiddletownPosition Overview As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You wi...
  • 25 Days Ago

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Director
  • Leadenhall Search & Selection
  • Leadenhall Search and Selection are working with a global consulting firm, specialising in talent strategies. With a foc...
  • 6/10/2024 12:00:00 AM

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Director
  • New York Kids Club
  • New York, NY
  • Job Type Full-time Description NY Kids Club & NY Preschool is New York's premier children's enrichment space and accredi...
  • 6/10/2024 12:00:00 AM

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Director
  • Cyfle
  • Columbus, OH
  • About the job Director Salary: $ 156,500.00 We have partnered with a civil engineering firm in the Columbus, OH to provi...
  • 6/9/2024 12:00:00 AM

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Director
  • Chick-fil-A
  • Las Vegas, NV
  • Description Our vision is to serve our community with care by creating a workplace environment that is fun and serves ou...
  • 6/9/2024 12:00:00 AM

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Director
  • University of Texas at Dallas
  • Richardson, TX
  • Posting Details Posting Details Posting Number S05701P Position Title Director Functional Title Director, International ...
  • 6/9/2024 12:00:00 AM

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Associate Director/Director
  • BioPhase
  • San Diego, CA
  • We seek an enthusiastic and highly motivated DMPK Lead to join our seasoned drug discovery and early development team. Y...
  • 6/8/2024 12:00:00 AM

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Director
  • Bridgestone Academy
  • Powder Springs, GA
  • Job Description Job Description Previous experience as an Assistant Director in Childcare Must be familiar with BFTS rul...
  • 6/8/2024 12:00:00 AM

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Photo Director/Associate Photo Director
  • Aquent
  • Milwaukee, WI
  • FANTASTIC PHOTO DIRECTOR OPPORTUNITY RELOCATION Assistance Provided if Needed Our client, a leading provider of shipping...
  • 6/7/2024 12:00:00 AM

Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Bookstore Director - Higher Ed. jobs
$63,041 to $99,794

Bookstore Director - Higher Ed. in Houston, TX
There were hundreds of independently-owned bookstores across the United States.
January 28, 2020
Bookstore Director - Higher Ed. in Columbus, OH
These stores could not only survive, but also thrive, if they committed to becoming the best bookstore in their city at a specific genre (the best mystery, best western, best fishing — the best whatever bookstore).
December 07, 2019
Bookstore Director - Higher Ed. in Winston Salem, NC
If you became the best boutique bookstore, your selection would be deeper and richer than B&N’s or Borders’, and you would succeed.
February 19, 2020