Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
At Service Minds, service reigns supreme. As a proud member of the Altamont Capital Partners portfolio, we stand as the premier operator of Mister Sparky Electric, Benjamin Franklin Plumbing, and One Hour Heating & Air Conditioning. As the predominant franchise operator within the esteemed Authority Brands system, Service Minds holds a strategic advantage poised for market dominance throughout the Southeast.
We embody the essence of a growth-driven enterprise, with a footprint extending across Florida, Alabama, and Georgia, and ambitious plans to penetrate new markets across the Southeast in the forthcoming years. As we chart a course towards expansion, we are actively seeking a dynamic individual with a passion for growth to join our team and propel our business to new heights. If you're ready to make an impact and be part of an organization where service excellence is non-negotiable, then come aboard and let's shape the future together.
The ideal candidate will be a dynamic leader with a proven track record of success in the Plumbing industry. Not only will they be responsible for overseeing day-to-day operations at the branch, but they will also play a key role in training, developing, and retaining our team of service and installation technicians.
In addition to strong leadership skills, the Branch Manager must have a solid foundation in plumbing experience or any of the skilled trades.
Compensation & Benefits
We offer a competitive guaranteed salary plus monthly bonuses. We are proud to offer great benefits including but not limited to:
Job Responsibilities
Skills & Experience
Job Duties
Join us and become part of a dynamic team where your skills are valued, and growth opportunities are abundant. Apply now and spark your career with Service Minds.
Disclaimer Statement: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this position. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.