Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
OVERVIEW:
Branch & Bird is seeking a motivated and dynamic individual to join our team and take responsibility for Branch & Bird Restaurant located in Frost Tower downtown Fort Worth.
Friends and colleagues can meet in the restaurant for a local craft beer, an expertly-made cocktail or to sample the carefully-curated wine list. They can enjoy the cuisine in the recently renovated dining area itself, soft seating or sit outside on the Patio Terrace. The concept of Branch & Bird is simple - to create a home away from home for our guests where they feel comfortable and so, continue to return.
This position creates an amazing guest service experience by ensuring service standards are in place and that all team members have been trained to deliver a flawless service experience. Other duties include cash handling, mise en place, inventory and schedule management, food and labor costs. Lead, educate and motivate your team to success.
POSITION SUMMARY:
We are currently seeking a Restaurant Manager to join the Brach and Bird Ft. Worth Team. This position will be responsible for all day-to-day operations of the restaurant and all staff.
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BENEFITS:
We value our employees and offer not only a comfortable and energetic place to work, but a comprehensive and competitive benefits package.
EOE STATEMENT:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.