Branch Service Representative jobs in North Carolina

Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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FIELD SERVICE FOREMAN
  • Branch Civil
  • Raleigh, NC FULL_TIME
  • Position Summary

    Branch Civil is searching for a collaborative and driven Equipment Field Service Foreperson join our well-established, growing company. The Equipment Field Foreperson (EFF) is responsible for coordinating, directing and supervising Equipment Operation's field personnel, and the daily repair and maintenance of BCI equipment. The EFF promotes and develops communication, coordination, and cooperation between Field and Equipment Operations. The EFF will provide technical assistance as needed to ensure that equipment personnel work safely and that equipment is maintained in safe and reliable working condition. The EFF will use best methods to minimize equipment repair downtime and cost.

    Duties/Responsibilities
    • Comply with all BCI, OSHA, or other relevant safety rules and regulations.
    • Conduct all business with a professional and respectful attitude.
    • Communicate equipment status and readiness with project and equipment operations management.
    • Monitor and evaluate equipment condition, repair priorities, and the safety of all EO field operations.
    • Develop and manage positive relationships and a sense of urgency with EO personnel.
    • Evaluate productivity, monitor labor hours (time cards), and ensures jobs are properly staffed, including covering vacations, call offs, special short-term requirements, and emergency support.
    • Maintain a thorough knowledge of the operating, maintenance, and repair procedures of all equipment owned and/or operated by Branch Civil, Inc.
    • Coordinate and communicate scheduling of major repairs and downtime with Equipment Superintendent.
    • Monitor preventive maintenance scheduling and procedures to ensure correct intervals, tasks, and performance.
    Duties/Responsibilities Cont.
    • Ensure compliance with all Federal, State and Local labor laws.
    • Assist in the recruitment and deployment of equipment maintenance and service personnel
    • Assist with training field equipment ops. personnel upon hiring, as well as assist the Equipment Superintendent in identifying needs for continuing education for established employees.
    Qualifications
    • Associates Degree in Automotive/Diesel Field and 5 years related experience OR
    • Technical diploma and 7 years related experience OR
    • 10 years heavy equipment repair experience
    • Preferred basic computer skills with iPad and MS office experience
    • CDL license with hazmat and tanker endorsements required within 60 days
    Competencies
    Leadership
    People Management
    Communicating Effectively
    Work Environment/Safety
    Establishing Relationships
    Travel
    Supervisory Responsibility
    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.

    Position Type/Expected Hours of Work

    Office days and hours are Monday through Friday, 8:00 a.m. to 5 p.m. Work hours may include occasional nights and weekends which may include overnight stays.

    AAP/EEO Statement

    It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

     

  • 1 Day Ago

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FIELD SERVICE FOREMAN
  • Branch Civil
  • Fayetteville, NC OTHER
  • Position Summary Branch's Civil Division is searching for a collaborative and driven Field Service Foreperson to join our well-established, growing company. The Equipment Field Foreperson (EFF) is res...
  • 18 Days Ago

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FIELD SERVICE FOREMAN
  • Branch Civil
  • Statesville, NC FULL_TIME
  • Position SummaryBranch's Civil Division is searching for a collaborative and driven Field Service Foreperson to join our well-established, growing company. The Equipment Field Foreperson (EFF) is resp...
  • 2 Months Ago

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Branch Customer Service & Sales Representative - Huntersville, NC
  • AAA-The Auto Club Group
  • Huntersville, NC FULL_TIME
  • It’s a great time to join AAA The Auto Club Group!JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type:Full timeExempt/Non Exempt:HourlyJob Description:Why Choose a Career with the AAA The A...
  • 6 Days Ago

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Client Service Representative (Green Valley Branch)
  • Atlantic Union Bank
  • Greensboro, NC FULL_TIME
  • The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Rep...
  • 11 Days Ago

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Branch Customer Service & Sales Representative - Huntersville, NC
  • Auto Club Services Inc
  • Huntersville, NC FULL_TIME
  • It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AA...
  • 1 Month Ago

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Branch Service Representative I
  • Congressional Federal Credit Union
  • Washington, DC
  • The Branch Service Representative provides members with timely, accurate and exemplary service when processing transacti...
  • 6/11/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Madison, WI
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 6/10/2024 12:00:00 AM

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Branch Services Representative
  • Hughes Federal Credit Union
  • Tucson, AZ
  • Branch Services Representative Job Summary: To function as team member to assist members, staff, and third parties with ...
  • 6/10/2024 12:00:00 AM

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Dispatch Services Rep / Customer Service Representative
  • Pronto Heating & Air Conditioning
  • Minneapolis, MN
  • Pronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service R...
  • 6/9/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Exmore, VA
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 6/8/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • El Dorado, KS
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 6/7/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Kansas City, MO
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 6/7/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Gladstone, MO
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 6/7/2024 12:00:00 AM

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$39,401 to $49,376

Branch Service Representative in Vincennes, IN
At Bank of Hawaii, were passionate about providing our customers with exceptional financial service.
January 11, 2020
Helping ensure customer satisfaction by resolving customer issues/questions related to service, billing or other matters.
February 18, 2020
Branch Service Representative in Bangor, ME
We now deliver financial services from hundreds of offices employing thousands of high-quality individuals across the country to hundreds of thousands of customers.
December 04, 2019
Branch Service Representative in Saint Louis, MO
Coordinate with call center customer service representative and service manager to resolve all issues and provide support to all activities to ensure achievement of all customer objectives.
December 31, 2019