Branch Service Representative jobs in New York
Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Branch Service Representative jobs
Senior Commercial Loan Servicing Representative
- I13 WFB NA London Branch
-
CITY OF LONDON, NY
FULL_TIME
- About this role: Wells Fargo is seeking a Senior Commercial Loan Servicing Representative to support the Loans Administration team in WFBNA Operations. In this role, you will: Be responsible for daily Loan Administration: Be responsible for daily processing of drawdown, rollover, repayment, prepayment, rate fixing, and all aspects of the loan processing area relating to agency, bilateral, member, trade discounts & any other related products within LIQ. Ensure that all lending transactions are booked in adherence to loan agreement timings. Ensure that agent notifications are in agreement with the banks accounting systems. Ensure that all tasks are processed to the highest standards in accordance with cut off times (Nostro payments, Treasury cut off times etc.). Complete daily cash reconciliations to a high standard, ensuring no aged items exceed agreed tolerances. Actively participate in the identification of control weaknesses. Document & escalate all issues using the Operational Risk framework Demonstrate knowledge of Operational Risk issues and proactively work to mitigate. Demonstrate a firm understanding of all procedures and contribute to the ongoing review of same. Ensure all weekly KRI control reporting is completed with any breaks cleared in a timely manner Demonstrate initiative when it comes to suggesting process improvements that add value to the team from the following perspectives: cost, efficiency, flexibility & time. Take a hands-on role process improvement development Demonstrate a positive attitude and willingness to assist team members. Represent Loan Operations through interactions with internal & external stakeholders in a confident and helpful manner. Develop ability to assess items that require escalation, ensuring that communication is clear, factual and executed in a time sensitive manner. Take responsibility for own career learning using existing Wells Fargo online resources. Required Qualifications: Knowledge of Loan Agency Administration and documentation Knowledge of Trade products and processing advantageous Knowledge of LoanIQ Customer-orientated in approach with strong communication skills and initiative Control mind-set who uses experience and initiative to proactively risk manage the business Ability to handle multiple tasks simultaneously Teamwork, organisational skills and ability to prioritise Proactive and self-motivated, eye for detail. Proficient in the use of MS office including word and excel Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Job Expectations: Daily processing of drawdown, rollover, repayment, prepayment, rate fixing and all aspects of the loan processing area relating to Agency, bi lateral, trade discounts and any other related facilities within LoanIQ system Claiming and collection of principal, interest and fees relating to the above products Reviewing and clearing of control report exceptions Reviewing and procedures on a regular basis Provide solutions to operational problems and suggest improvement to the workflow Process self-audits on a quarterly basis Provide excellent internal and external customer service Posting End Date: 4 Jul 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune’s 2023 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.
- 5 Days Ago
Branch Coordinator/Office Coordinator
- Acro Service Corp
-
East Syracuse, NY
CONTRACTOR
- ESSENTIAL DUTIES AND RESPONSIBILITIES� Work with Sales team on completing documentation requirements on behalf of patients.� Provide reception services as first point of contact including telephone re...
- Just Posted
Full-Time Member Service Platform Representative - Peekskill Branch
- Mid Hudson Valley Federal Credit Union
-
Peekskill, NY
FULL_TIME
- We are currently recruiting for a Member Service Platform Representative to work in our Peekskill Branch location. The individual chosen must be willing to contribute to the success of the credit unio...
- 4 Days Ago
Full-Time Member Service Platform Representative - Rhinebeck Branch
- Mid Hudson Valley Federal Credit Union
-
Rhinebeck, NY
FULL_TIME
- We are currently recruiting for a Member Service Platform Representative to work in our Rhinebeck Branch location. The individual chosen must be willing to contribute to the success of the credit unio...
- 27 Days Ago
CLR-Support & Service AVP
- Bank of China Limited, New York Branch
-
New York, NY
FULL_TIME
- Introduction Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term o...
- 1 Month Ago
Service Contract Sales Representative
- Day & Nite / All Service
-
Hyde Park, NY
FULL_TIME
- Do You Like to Compete? Do You Like to Eat?Day & Nite All Service is a leading HVAC/Refrigeration service provider to businesses because we provide the highest level of services to the most prestigiou...
- 4 Days Ago
Branch Service Representative jobs at Popular Companies
Customer Service Rep
- LoanMax Title Loans
-
Concord, NH
- LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
- 6/12/2024 12:00:00 AM
Customer Service Rep
- LoanMax Title Loans
-
Nashua, NH
- LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
- 6/12/2024 12:00:00 AM
Customer Service Rep
- LoanMax Title Loans
-
El Dorado, KS
- LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
- 6/12/2024 12:00:00 AM
Customer Service Rep
- LoanMax Title Loans
-
Kansas City, MO
- LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
- 6/12/2024 12:00:00 AM
Branch Service Representative I
- Congressional Federal Credit Union
-
Washington, DC
- The Branch Service Representative provides members with timely, accurate and exemplary service when processing transacti...
- 6/11/2024 12:00:00 AM
Customer Service Rep
- LoanStar Title Loans
-
Grand Prairie, TX
- Loan Star Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borr...
- 6/11/2024 12:00:00 AM
Branch Services Representative
- Hughes Federal Credit Union
-
Tucson, AZ
- Branch Services Representative Job Summary: To function as team member to assist members, staff, and third parties with ...
- 6/10/2024 12:00:00 AM
Dispatch Services Rep / Customer Service Representative
- Pronto Heating & Air Conditioning
-
Minneapolis, MN
- Pronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service R...
- 6/9/2024 12:00:00 AM
About New York
New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States.
New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean.
In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$43,751 to $54,828
Most Popular Cities in New York for Branch Service Representative Jobs
What does a Branch Service Representative do?
Branch Service Representative in Vincennes, IN
At Bank of Hawaii, were passionate about providing our customers with exceptional financial service.
January 11, 2020
Helping ensure customer satisfaction by resolving customer issues/questions related to service, billing or other matters.
February 18, 2020
Branch Service Representative in Bangor, ME
We now deliver financial services from hundreds of offices employing thousands of high-quality individuals across the country to hundreds of thousands of customers.
December 04, 2019
Branch Service Representative in Saint Louis, MO
Coordinate with call center customer service representative and service manager to resolve all issues and provide support to all activities to ensure achievement of all customer objectives.
December 31, 2019