Business Application Delivery Director jobs in Missouri

Business Application Delivery Director directs and leads an organization's business application delivery department. Improves operational processes and supports critical business strategies by directing the development, implementation, and maintenance of application systems. Being a Business Application Delivery Director enhances operations by establishing metrics, analyzing processes, and implementing standard methodologies, tools, and best practices to ensure high-quality deliverables. Formulates business application architecture plans, estimates costs, and ensures projects meet strategic needs. Additionally, Business Application Delivery Director establishes policies and procedures that ensure compliance with industry standards and regulations and support efficient operations. Leads and develops a team of business application delivery programmers with training in the best practices and technologies. Uses knowledge of the field to keep the department's software, techniques, and tools up to date. Manages resource planning and decision-making. Typically requires a bachelor's degree. Typically reports to senior/top management. The Business Application Delivery Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Business Application Delivery Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Business Application Support Specialist
  • Simbeck Inc
  • St Louis, MO FULL_TIME
  • Job Description

    GardaWorld is the world’s largest privately owned security services company. We protect our clients’ staff and assets wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries, and career advancement opportunities. We encourage diversity and are proud to be an equal-opportunity employer.

    Job Description

    Job Title: Business Application Support Specialist

    Location: St. Louis, MO

    Salary: $45,000-$50,000 / year

    Job Summary

    As a BAS Specialist, you will play a critical role in ensuring the smooth operation of our business applications, resolving technical issues, and providing exceptional customer service to end-users. Your expertise will contribute to maximizing the efficiency, productivity, and user satisfaction of our application ecosystem. This role requires strong technical skills, excellent problem-solving abilities, and a customer-centric mindset.

    Responsibilities

    • Serve as Tier 2 escalation for all application-related inquiries, issues, and support requests from end-users across the organization.
    • Provide timely and effective technical support to troubleshoot and resolve application-related problems, ensuring minimal disruption to business operations.
    • Diagnose and escalate complex technical issues to appropriate teams or vendors, coordinating efforts to reach a resolution within defined service level agreements (SLAs).
    • Collaborate closely with vendors and internal teams to investigate, reproduce, and resolve application bugs or errors, document solutions, and maintain a knowledge base.
    • Conduct root cause analysis of application incidents and implement preventive measures to minimize future occurrences.
    • Develop and maintain user guides, knowledge base articles, and documentation to facilitate self-help and enhance user proficiency in utilizing applications.
    • Provide training and orientation to new users on application features, functionality, and best practices, promoting user adoption and satisfaction.
    • Proactively monitor application performance, availability, and capacity, identifying and addressing potential issues before they impact users.
    • Collaborate with cross-functional teams to support integration efforts, data exchanges, and interfaces between applications, ensuring seamless data flow and system interoperability.

    Requirements

    • Proven work experience in application support or a similar technical support role, preferably in a business or enterprise environment.
    • Strong technical knowledge and proficiency in supporting a wide range of applications, including enterprise resource planning (ERP), customer relationship management (CRM), human resources management systems (HRMS), and productivity tools.
    • Experience with incident management tools, service desk software, and ticketing systems for efficient issue tracking and resolution.
    • Excellent problem-solving and analytical skills, with the ability to think critically and apply logical reasoning to troubleshoot and resolve application-related issues.
    • Exceptional customer service skills, with a strong ability to communicate technical concepts to non-technical users effectively.
    • Ability to work independently and collaboratively in a fast-paced environment, with a customer-centric mindset and a focus on meeting service-level agreements.
    • Strong organizational and time management skills, with the ability to prioritize tasks, manage multiple assignments, and meet deadlines.
  • 7 Days Ago

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Art Director
  • myGwork - LGBTQ+ Business Community
  • Kansas, MO FULL_TIME
  • This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ business community. DescriptionPosition at VMLY&RWho We AreAt VML, we are a beacon of innovation and growth i...
  • 9 Days Ago

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Associate Director, Strategy & Insights
  • myGwork - LGBTQ+ Business Community
  • Kansas, MO FULL_TIME
  • This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ business community. DescriptionPosition at VMLY&RWho We AreAt VML, we are a beacon of innovation and growth i...
  • 10 Days Ago

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Creative Director, Copy
  • myGwork - LGBTQ+ Business Community
  • Kansas, MO FULL_TIME
  • This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ business community. DescriptionPosition at VMLY&RWho We AreAt VML, we are a beacon of innovation and growth i...
  • 10 Days Ago

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Business IT Application Support Specialist
  • Irca Group
  • Affton, MO FULL_TIME
  • This is a remote role some travel to Chicago, Affton, MO and or Atlanta in the future. IRCA is a leading international provider of semi-finished ingredients for the bakery, pastry and gelato markets, ...
  • 4 Days Ago

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Delivery Driver - Prime Van
  • EZWAY DELIVERY
  • Joplin, MO FULL_TIME
  • Benefits: 401(k) matching Dental insurance Free uniforms Health insurance Training & development Tuition assistance Vision insurance EZWAY DELIVERY is an Amazon Delivery Service Partner located in Jop...
  • 10 Days Ago

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Director of Business Applications - Real Estate - Up to $170s TTL COMP
  • Recruiting Resources, Inc.
  • Pasadena, CA
  • High growth public commercial REIT is hiring for a Director − Business Applications as primary liaison between Company's...
  • 6/11/2024 12:00:00 AM

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Director Information Technology Application
  • Recru
  • Houston, TX
  • *Not open to C2C or third party candidates at this time* Direct Hire role - NOT a contract Hybrid opportunity (2-3 days ...
  • 6/10/2024 12:00:00 AM

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Systems Engineer Sr Principal
  • SAIC
  • Honolulu, HI
  • Description SAIC is seeking an Engagement Representative, the ideal candidate will be responsible for the following: Ser...
  • 6/10/2024 12:00:00 AM

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IT Development Manager
  • Saxon Global
  • Cleveland, OH
  • Role: IT Development Manager Duration: 6-12 month contract Location: Brooklyn, OH - 1 day onsite Overview: The Developme...
  • 6/9/2024 12:00:00 AM

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Director - DT, IT Application Development (Airport Operations)
  • United Airlines, Inc.
  • Chicago, IL
  • The primary purpose of the Director IT Application Development position is to lead a team in the modernization, developm...
  • 6/8/2024 12:00:00 AM

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Director of Enterprise Applications
  • Reiser
  • Canton, MA
  • POSITION IN ONSITE ONLY IN CANTON MA About Reiser With more than 60 years of success in the food equipment industry, Rei...
  • 6/7/2024 12:00:00 AM

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Director IT Corporate Applications
  • Advanced Drainage Systems
  • Hilliard, OH
  • Overview: At ADS, no idea is off limits, and we celebrate creativity and bold moves. For more than 50 years ADS has been...
  • 6/7/2024 12:00:00 AM

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Technical Lead, Enterprise Applications
  • Fusion HCR
  • Las Vegas, NV
  • What You'll Do Provide technical support for Retail Merchandising, WM, sales audit, and planning applications as needed ...
  • 6/7/2024 12:00:00 AM

Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Application Delivery Director jobs
$202,698 to $240,262

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Based on our compensation data, the estimated salary potential for Business Application Delivery Director will increase 10 % over 5 years.
January 06, 2020
Business Application Delivery Director in Huntsville, AL
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