Business Process Optimization Director manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Director oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Director engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Business Process Optimization Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
One of our clients has created a new Director role. In this role, you will lead business process improvement efforts, providing internal consulting services to business process owners as it relates to process documentation, process improvement, process engineering and creating new processes from scratch. Works with individual business process owners and cross-functional teams to improve the consistency and quality of service delivery while lowering overall costs.
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In this role, you must work onsite three days a week in Nashville, TN. Our client has many great perks, including an extensive benefit plan and special work hours in the summer.