Business Process Optimization Manager jobs in New Hampshire
Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Business Process Optimization Manager jobs
Manager Business Process Support - Hybrid
- FedPoint
-
Portsmouth, NH
FULL_TIME
-
Manager Business Process Support
FedPoint, a leading third-party administrator of large-scale insurance and benefits programs, is seeking an experienced Manager to lead our Enterprise Business Process Support (BPS) team. This role is pivotal in developing and executing business and technical solutions that enhance our operations, support our business processes, and align with our strategic vision.
You will oversee a team of business systems analysts, business process analysts, and configuration analysts, managing systems like Chorus workflow, robotic process automation software, and ServiceNow. Your expertise in business process reengineering will drive improvements and efficiencies across the organization.
Key Responsibilities
Operations and Project Execution:- Lead the development and support of BPS systems including Chorus, robotic process automation, and ServiceNow.
- Collaborate with FedPoint managers to align system enhancements with business priorities.
- Track and manage system defects and enhancements, ensuring transparency and impact assessment.
- Develop metrics to measure the effectiveness of departmental functions.
- Ensure efficient and cost-effective change management processes.
- Implement and monitor data management system controls to resolve data integrity issues.
- Support system upgrades and enhancements, maintaining effective communication with PMO and IT teams.
- Develop and align team objectives with departmental goals.
- Provide ongoing coaching, training, and development opportunities for staff.
- Identify high-potential talent and ensure effective succession planning.
- Manage performance feedback and evaluations to drive results.
- Lead recruitment and onboarding of new team members, ensuring timely resource allocation.
- Promote business acumen, facilitation, presentation, and negotiation skills within the team.
- Scope projects, manage risks and dependencies, and develop mitigation plans.
- Prioritize multiple projects, adhering to critical deadlines.
- Collaborate with the Director on budget creation and management.
- Provide expertise in process engineering and improvement for existing and new business functions.
- High School diploma or GED required.
- Certifications or coursework in technology or business / systems analysis, software development lifecycle preferred.
- Must have 3 years of previous experience managing teams in a business analysis, technology, or benefits administration environment
- 3 years' experience working in benefit administration strongly preferred.
- Knowledge of Agile development methodologies and project management.
- Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO) or Project Management Professional (PMP) designations preferred but not required.
- Experience in a business analysis or analytical role; including experience gathering and writing business requirements, or equivalent work experience.
- Vendor management experience, including contract negotiation, holding third-parties accountable to deliverables, and relationship management skills
- Must have a proven track record of successful developing staff, including utilizing interpersonal skills and coaching to provide regular, actionable formal and informal feedback.
Why Join Us?
Our mission is to grow and modernize insurance and benefits programs for federal agencies, military service organizations, insurers, and other select clients and partners by providing customized administrative services, well-designed and secure platforms, and an exceptional experience for customers.
At FedPoint, we offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career.
In addition to working for a company with great people and an excellent reputation, what’s in it for you?- Generous 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
- Lots of paid time off: 3 weeks’ vacation, 7 sick days, 3 personal days, and 12 paid holidays!
- Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.
- 6 weeks fully-paid parental leave
- Tuition reimbursement program to support career goals.
- Corporate giving and matching gifts program.
- Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities.
- A wide variety of personal, professional, and career development programs.
- Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.
- 8 Days Ago
Business Process Manager - Customer Care
- Sequel Medical Technology
-
Manchester, NH
FULL_TIME
- About SequelSequel Med Tech is an emerging medical device company committed to revolutionizing patient care through innovative solutions. Our mission is to improve the lives of patients by developing ...
- 14 Days Ago
AT&T District Manager
- T-ROC - The Revenue Optimization Companies
-
West Lebanon, NH
FULL_TIME
- OverviewCome join the TROC Nation……Where growth is always an option! Are you a high-energy Team Leader who strives on leading top-performing teams and strives for organizational success? Do you take p...
- 10 Days Ago
Marketing Manager
- Critical Process Filtration, Inc.
-
Nashua, NH
FULL_TIME
- Work for a company that makes a difference.Critical Process Filtration is hiring for a Marketing Manager in Nashua, NH!About Critical Process Filtration (CPF)Critical Process Filtration is a family ow...
- 18 Days Ago
Senior Rubber Process Engineer
- Calm Water Business Partner, LLC
-
Somersworth, NH
FULL_TIME
- Join our team as a Senior Process Engineer in custom molded rubber manufacturing located near Somersworth, NH.Responsibilities Lead product development and process improvement projects Collaborate wit...
- Just Posted
Senior Process Engineer
- Calm Water Business Partner, LLC
-
Somersworth, NH
FULL_TIME
- Company DescriptionWe are seeking a hands-on, customer-focused Senior Process Engineer for our custom molded rubber manufacturing facility, located near Somersworth, NH.Job DescriptionWorking with the...
- 28 Days Ago
Business Process Optimization Manager jobs at Popular Companies
Director, Operations
- General Dynamics Corporation
-
Red Lion, PA
- Responsibilities for this Position Director, Operations US-PA-Red Lion Job ID: 2024-31473 Type: Full Time # of Openings:...
- 6/10/2024 12:00:00 AM
Executive Director
- MVLE, Inc
-
Springfield, VA
- What You’ll Do As Executive Director of MVLE (https://www.mvle.org/) you’ll lead a capable and dedicated team of 165 pro...
- 6/9/2024 12:00:00 AM
Injection molding manager
- Randstad
-
Atlanta, GA
- We are looking for an experienced Blow Molding/Injection Molding Departmente Manager who would like to work for a leadin...
- 6/9/2024 12:00:00 AM
Senior Operations Manager
- JLL
-
Portland, OR
- JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a...
- 6/8/2024 12:00:00 AM
Senior Operations Manager
- JLL
-
Rockville, MD
- JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a...
- 6/8/2024 12:00:00 AM
Senior Operations Manager
- JLL
-
Washington, DC
- JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a...
- 6/8/2024 12:00:00 AM
Senior Operations Manager
- JLL
-
Raleigh, NC
- JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a...
- 6/8/2024 12:00:00 AM
Senior Operations Manager
- JLL
-
Denver, CO
- JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a...
- 6/8/2024 12:00:00 AM
About New Hampshire
New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean to the east; Massachusetts to the south; and Vermont to the west. New Hampshire's major regions are the Great North Woods, the White Mountains, the Lakes Region, the Seacoast, the Merrimack Valley, the Monadnock Region, and the Dartmouth-Lake Sunapee area. New Hampshire has the shortest ocean coastline of any U.S. coastal state, with a length of 18 miles (29 km), sometimes measured as only 13 miles (21 km). New Hampshire was home to the rock forma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Optimization Manager jobs
$133,084 to $169,519
Most Popular Cities in New Hampshire for Business Process Optimization Manager Jobs
What does a Business Process Optimization Manager do?
Business Process Optimization Manager in Great Falls, MT
Business process optimization can serve as a strategy for managing difficult situations and operating in inhibiting environments.
January 24, 2020
Business Process Optimization Manager in Racine, WI
The Business Process Optimization team is also responsible for driving consistent process adoption and strategic change management across the Service and Support organization and various locations.
February 20, 2020
Business Process Optimization Manager in Petersburg, VA
Manager of Winter Operations, David Johnson, and Director and Director of Highway Maintenance, Kyle Lester, decided it was time to re-evaluate the efficiency of these routes.
December 04, 2019