Capacity Planning Supervisor jobs in California

Capacity Planning Supervisor leads a capacity planning team to plan and monitor an organization's operating limits and capacities. Forecasts and plans capacity requirements to align with production schedules, resource levels, and inventory demand. Being a Capacity Planning Supervisor identifies and troubleshoots production issues or bottlenecks that impact plant capacity. Coordinates with internal stakeholders to understand future plans and develop responsive capacity forecasting. Additionally, Capacity Planning Supervisor utilizes production metrics and manufacturing research to develop insights on processes or equipment and recommend improvements. Requires a bachelor's degree. Typically reports to a manager. The Capacity Planning Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Capacity Planning Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Senior Capacity Planning Manager
  • Intuit
  • Mountain View, CA FULL_TIME
  • Overview

    Come join Expert Networks’ Modern Operation team as a Senior Manager for the Supply Planning team, where you will lead a team of Capacity Planners to create, drive and inspect flexibility supply plans to meet our volatile demand. Working closely with Talent Acquisition, Learning & Development, Service Delivery and Products teams to ensure you are building world class supply plans that can scale and flex to support our ever changing customer needs.

    The ideal candidate will possess both an tech focused attribute to solve our most complex challenges whilst also utilizing their SME knowledge to build short term solutions to enable the team to operate with scale and velocity. Having a strong leader that has a background in understanding the end to end creation and delivery of the supply plans will be key. The successful candidate will have experience in leadership and problem solving, requiring extensive use of data collection and analysis, as well as working with stakeholders worldwide to drive staffing flexibility for the Customer Success organization.

    What you'll bring

    • 3 years' experience in a similar role within the call center or BPO industry
    • Exceptional understanding of supply plans within the call center environment
    • Proven leader in data and information space with 7 years of experience working in Product Analytics, Marketing Analytics, Operations Analytics or other data-driven strategic insights analytic role
    • Strong people management skills leading teams for at least 5 years and growing supply planning, financial analysts or analytics talent.
    • Proficient in SQL, Excel, and data visualization software such as Qlik, Tableau, etc.
    • Experienced in experimentation design and execution
    • Ability to manage multiple projects simultaneously to meet objectives and key deadlines, balancing short & long term strategic implications to meet and/or exceed business objectives as well as manage a team of at least 3 direct reports
    • Outstanding communication skills across a diverse audience of business stakeholders in both technical and non-technical forums

    How you will lead

    • Lead and develop a world class team of capacity planners, coaching technical and strategic skill sets
    • Design, plan and implement planning processes and mechanisms in order to deliver service requirements
    • Drive headcount planning and hiring strategy for Customer Success by managing trade-offs between customer experience/service levels, employee experience, and cost effectiveness.
    • Creating compelling stories from data analysis to support decision making
    • Conducting scenario planning to ensure effective workforce management and optimization
    • Analyzing metrics to identify trends, providing insights to leadership and suggesting corrective actions where necessary
    • Collaborating with stakeholders to define short and long term capacity planning strategies
    • Identifying and assessing opportunities for call center improvement and presenting as stories to the leadership
    • Continued inspections of key planning inputs and optimization of plans
    • Deep diving the gaps within planning tools/products and partnering with VEP Product teams to address them.
    • Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations
  • 1 Day Ago

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Compute Capacity Planning Engineering/Technical Manager
  • U.S. Tech Solutions Inc.
  • Mountain View, CA FULL_TIME
  • Job DetailsLocation: Mountain View CA 94043 (Hybrid) Duration: 05 months contractJob Description:Execute compute and storage operational support for Client Research users.Responsibilities:As a Technic...
  • 1 Month Ago

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Shift supervisor
  • Shift Supervisor
  • Palm Springs, CA FULL_TIME
  • Title Shift Supervisor Category Food & Beverage Description Shift Supervisor Job Description Fisherman's Market & Grill Family of Restaurants To achieve your success and growth you will be held respon...
  • 23 Days Ago

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Foundation for America's Public Lands - Philanthropy Operations Manager
  • Cause Capacity
  • Los Angeles, CA FULL_TIME
  • This is a remote position.About The FoundationThe Foundation for America’s Public Lands is a pioneering startup on a mission to support the sustainability of our public lands and waters. Chartered by ...
  • Just Posted

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Planning supervisor
  • Dole Food Company, Inc.
  • Soledad, CA FULL_TIME
  • GENERAL DESCRIPTION / PRIMARY PURPOSE : Responsible for maintenance planning function within the maintenance department with respect to plant equipment, facility, utilities, and grounds. Provides lead...
  • 23 Days Ago

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Maintenance Supervisor-Planning
  • Dole Food Company
  • Soledad, CA FULL_TIME
  • CategoryMaintenanceAll Locations32655 Camphora Gloria Rd, Soledad, CaliforniaPosition TypeFull-Time/RegularTracking Code882GENERAL DESCRIPTION / PRIMARY PURPOSE:Responsible for maintenance planning fu...
  • 8 Days Ago

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Planning Supervisor
  • Omron Automation
  • Greer, SC
  • Work at OMRON! Omron is a leading global manufacturer of industrial automation products focused on sensing and control t...
  • 6/10/2024 12:00:00 AM

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Planning Supervisor
  • Astronics Luminescent Systems
  • East Aurora, New York, NY
  • Join Our Team! Awesome work-life balance with no weekends or holidays, and a 3-day weekend every other week (every othe...
  • 6/10/2024 12:00:00 AM

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Planning Supervisor
  • Canadian Solar
  • Mesquite, TX
  • At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people w...
  • 6/10/2024 12:00:00 AM

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Inventory Planning Supervisor
  • Terex Corp.
  • Redmond, WA
  • ** Inventory Planning Supervisor** Redmond, WA, US **Inventory Planning Supervisor** The ideal candidate will have 3-5 o...
  • 6/10/2024 12:00:00 AM

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Maintenance Planning Supervisor
  • National Airlines
  • Orlando, FL
  • National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercia...
  • 6/10/2024 12:00:00 AM

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Production Planning Supervisor
  • Greene Tweed
  • Houston, TX
  • At Greene, Tweed, you'll find the cutting-edge technology, world-class polymer expertise and endless advancement opportu...
  • 6/8/2024 12:00:00 AM

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Campaign Planning Supervisor
  • Clear Channel Outdoor Holdings, Inc.
  • Chicago, IL
  • Current employees and contingent workers click here to apply and search by the Job Posting Title. Clear Channel Outdoor ...
  • 6/8/2024 12:00:00 AM

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Digital Planning Supervisor
  • Dotdash Meredith
  • Stamford, CT
  • Job Title Digital Planning Supervisor Job Description I. Job Summary |Major goals and objectives. Media Now Interactive,...
  • 6/7/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Capacity Planning Supervisor jobs
$97,758 to $127,607

Capacity Planning Supervisor in Philadelphia, PA
The Workforce Management Planning Analyst is responsible for the day to day activities of the Workforce Management team.
January 25, 2020
Capacity Planning Supervisor in Waterloo, IA
Based on our compensation data, the estimated salary potential for Capacity Planning Supervisor will increase 16 % over 5 years.
December 18, 2019
Capacity Planning Supervisor in Evansville, IN
As the Real-Time Workforce and Capacity Planning Supervisor, you will use analytics and insights to understand call load volume, call allocation, staffing, and overall real-time intraday operations.
February 25, 2020