Cash Management Service Representative is responsible for providing cash management services to existing and potential business banking clients. Assists clients in various cash management programs while ensuring sufficient balance in the cash flows. Being a Cash Management Service Representative responds to and provides fixes for client issues and questions surrounding relevant products and/or services. Guides clients through onboarding, documentation, and implementation. Additionally, Cash Management Service Representative elevates important or complex inquiries to the appropriate manager, supervisor, or team to ensure they are resolved appropriately. May require a bachelor's degree. Typically reports to a supervisor or manager. The Cash Management Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Cash Management Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Responsible for supporting the Accounts Payable Department with cash management duties as it relates to check runs/voids, daily cash reconciliations and resolving issues as it relates to EFT, ACH, and check payments. In addition, responsible for daily/monthly reports and journal entries as it relates to this area of responsibility.
Role and Responsibilities
Responsible for processing of the daily/ weekly check runs and voids for multiple systems and tracking.
Responsible for the daily/monthly balancing and issue resolution of cash and p-check accounts.
Responsible for the resolution of positive pay issue notifications from bank.
Responsible for the ACH/EFT setup as it relates to vendor payments across multiple systems.
Responsible for Virtual Card check run process, reconciliation and resolving issues timely with vendors.
Responsible for the preparation, review and coordinating with the AP team on resolution of the monthly outstanding check list.
Responsible for preparing the monthly vendor debit balances report and assisting with review and resolution.
Responsible for preparing and posting journal entries as it relates to respective area for AP Cash and P-checks.
Responsible for preparing weekly Days to Pay report and monthly reconciliation of report.
Responsible for documenting procedures related to areas of responsibility.
Responsible for other monthly reporting and backing up others as required.
Qualifications and Education Requirements
Bachelors Degree in Finance or Accounting with 0-2 years experience OR 5 years of AP experience
Proficient in Microsoft Suite (Intermediate to Advanced skills in Excel a Must)
Strong ability to organize, multi-task and communicate information in a timely fashion.
Strong customer service skills.
Excellent verbal and written communications skills, organizational skills, detail oriented and highly motivated.
Ability to work in a team environment and strong individual contributor.
Exposure to Oracle, Infor XA, Baan, Microsoft Dynamics, Power BI a plus.