Casino Pit Manager jobs in Indiana
Casino Pit Manager manages and directs the daily activities for an assigned area of the casino. Surveys the casino floor and looks for players that are cheating and removes suspected card counters. Being a Casino Pit Manager observes gaming personnel for evidence of theft or ties to dishonest players. May require a high school diploma or its equivalent. Additionally, Casino Pit Manager typically reports to a head of a unit/department. The Casino Pit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Pit Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Casino Pit Manager jobs
PIT MANAGER - TABLE GAMES
- Hard Rock Casino Northern Indiana
-
Gary, IN
FULL_TIME
-
Overview
Under the direction of the Asst. Manager, the incumbent performs functions of a Pit Manager on an assigned shift. Responsible for overall management of a multiple amount of casino table games for a particular shift. Reviews game spread & staffing levels and recommends policy changes in accordance with Indiana Gaming Commission’s Compliance and Regulations. Reviews the internal security of all table games operations and maintains surveillance of all activities that could affect the efficiency & effectiveness, as well as, integrity of the casino operation.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)- Create an atmosphere that induces guests to make Hard Rock Casino their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Offer the highest possible level of customer service resulting in a maximum level of guest enjoyment with anticipated return play.
- Promote positive public relations and creates an enjoyable atmosphere for all customers.
- Amicably resolve customer related issues in a timely manner.
- Ensure the protection of customer’s rewards and credit lines.
- Create and ensure a fun-filled, entertaining and exciting environment.
- Attain maximum gaming product revenue by means of identifying proper product mixture, positioning & pricing levels, and further, by the evaluation and trial of new gaming product.
- Properly staff and schedule the Table Games department efficiently keeping in mind special events, weather, and business conditions.
- Maintain a work environment that is safe, professional, friendly and conducive to a high level of productivity, and engagement.
- Work diligently to support the Hard Rock culture and team philosophy throughout the department and property.
- Act as a role model to all employees, always present oneself as a credit to Hard Rock and encourage other team members to do the same.
- Develop team members’ knowledge and skills through education, training, coaching, and corrective counseling.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
- Comply with all departmental and company policies including Hard Rock’s business ethics guidelines.
- Comply with all regulatory requirements.
- Maintain confidentiality of all Hard Rock trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.
- Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
- Insure adherence to all IGC gaming regulations and statues.
- Attend seminars when needed.
High school diploma or equivalent. Minimum of two years as a Floor Supervisor in a casino.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):- Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
- Prior experience in the Gaming industry strongly required.
- Pertinent federal, state, and local laws, codes, and regulations.
- Hard Rock operations.
- Policies and procedures as well as knowledge of and ability to identify various cheating techniques.
- Games manuals, policies, procedures, and a demonstrated ability to coordinate or supervise the work of others.
- Player Tracking/Accounting system, floor coverage and margin control.
- Must be highly skilled in games security and table games operations.
- Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Communicate clearly and concisely, both orally and in writing.
- Interpret and explain policies and procedures.
- This position spends time on the gaming floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
- Consistently communicate effectively with guests, as well as all levels of team members.
- Observe and direct actions of subordinates/trainees.
- Inspect and maintain areas for which responsible.
- Review and comprehend all necessary documentation.
- Just Posted
PIT MANAGER - TABLE GAMES
- Hard Rock International (USA), Inc.
-
Gary, IN
FULL_TIME
- Overview: Under the direction of the Asst. Manager, the incumbent performs functions of a Pit Manager on an assigned shift. Responsible for overall management of a multiple amount of casino table game...
- 25 Days Ago
Casino Mechanic- Full Time
- Hollywood Casino Lawrenceburg
-
Lawrenceburg, IN
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 5 Days Ago
Casino Food and Beverage Attendant
- Terre Haute Resort Casino
-
Terre Haute, IN
PART_TIME
- SUMMARY Candidate is responsible for precise, safe, proper mixing, controlling, dispensing, preparing, stocking and serving of a variety of beverages, liquors, beers and fine wines as the primary duty...
- 13 Days Ago
SERVER - CASINO SERVICE BAR
- Hard Rock Casino Northern Indiana
-
Gary, IN
FULL_TIME
- Overview POSITION SUMMARY: Under the supervision of the Noodle Bar Assistant Manager, a Server provides exceptional personalized service and ensures all guest’s needs are met in a prompt and efficient...
- 2 Days Ago
CASINO BEVERAGE SERVER (FT)
- Hard Rock Casino Northern Indiana
-
Gary, IN
FULL_TIME
- Overview POSITION SUMMARY: The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and c...
- 1 Day Ago
Casino Pit Manager jobs at Popular Companies
DUAL RATE FLOOR SUPERVISOR S/U CASINO SHIFT MANAGER
- Sam's Town Shreveport
-
Shreveport, LA
- DUAL RATE FLOOR SUPERVISOR S/U CASINO SHIFT MANAGER * Job ID: 22577 * Position Type: Full-Time Regular * Department: TAB...
- 6/11/2024 12:00:00 AM
COMMISSION AGENT (Hollywood Location)
- Seminole Gaming
-
Hollywood, FL
- Overview The incumbent in this position is responsible for overseeing all gaming activities in accordance with applicabl...
- 6/11/2024 12:00:00 AM
Special Events Coordinator
- Grand Sierra Resort & Casino
-
Reno, NV
- Create an inviting socialized experience for all guests in the area by encouraging the gaming public to participate in a...
- 6/10/2024 12:00:00 AM
Regional Executive Director Table Games
- Bally's Corporation
-
Lincoln, RI
- Qualifications: Knowledge of all casino game rules and regulations. PC experience required. Previous quantifiable casino...
- 6/10/2024 12:00:00 AM
CASINO MANAGER
- Town Pump
-
Billings, MT
- Casino Manager Job Description Summary Summary: This position is accountable for the following areas: Customer service a...
- 6/9/2024 12:00:00 AM
CASINO MANAGER
- Town Pump
-
Missoula, MT
- This position is accountable for the following areas: Customer service at all businesses in your location. Supervisory d...
- 6/9/2024 12:00:00 AM
Floorperson Supervisor - Part Time - Swing(Reno)
- Caesars Entertainment
-
Reno, NV
- Job Description Starting at $24.00! GENERAL SUMMARY OF DUTIES: Directs and supervises the activities of dealers in order...
- 6/8/2024 12:00:00 AM
Systems Support Specialist II
- KONAMI GAMING INC
-
Las Vegas, NV
- Job Details Job Location Las Vegas - LAS VEGAS, NV Position Type Full Time Description Konami Gaming is looking for Syst...
- 6/7/2024 12:00:00 AM
About Indiana
Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west.
Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Pit Manager jobs
$82,754 to $133,117
Most Popular Cities in Indiana for Casino Pit Manager Jobs
What does a Casino Pit Manager do?
Casino Pit Manager in Pittsfield, MA
That person is the all-important Pit Manager, also called the Pit Boss.
January 05, 2020
A pit boss is the gaming manager and will spend most of their time walking the casino floor to make sure that games are being played following rules and that dealers are presenting the game properly.
December 26, 2019
Casino Pit Manager in Lexington, KY
For the dealer, having a pit boss means you have an escalation point when issues arise.
January 11, 2020
Casino Pit Manager in El Paso, TX
In addition pit supervisors and managers, who usually have years of previous casino experience, must supervise operations of the table games in their particular station, help with the scheduling of pit personnel breaks, and handle customer complaints regarding dealers.
February 16, 2020