Casino Pit Manager manages and directs the daily activities for an assigned area of the casino. Surveys the casino floor and looks for players that are cheating and removes suspected card counters. Being a Casino Pit Manager observes gaming personnel for evidence of theft or ties to dishonest players. May require a high school diploma or its equivalent. Additionally, Casino Pit Manager typically reports to a head of a unit/department. The Casino Pit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Pit Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
EDUCATION / EXPERIENCE
Must possess a High School Diploma or a GED. Must have completed company dealer training and have a working knowledge of multiple games with one or more years of dealer experience, or possess prior table games supervisory experience.
SUMMARY
Under direct supervision of the Table Games Supervisor, monitors operations in assigned pit to ensure that proper play, dealer rotation and performance, player tracking, and rules and polices are followed according to approved procedures.
ESSENTIAL JOB FUNCTIONS
OTHER NECESSARY SKILLS AND ABILITIES
Must have excellent customer service and communication skills both verbal and written. Must be a team player with a positive attitude. Must be highly organized and able to handle multiple tasks at one time. Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time. Must possess the ability to work with various personalities while maintaining impartiality. Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information. The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position. Must have good math and communication skills. Must have mature professionalism and leadership skills. Must be able to adapt to change.
SUPERVISORY RESPONSIBILITIES
EQUIPMENT TO BE USED
Computers and computer software, calculators, fax machines, multi-line phones, and copiers.
TYPICAL PHYSICAL DEMANDS
May be required to lift up to 50 lbs. and be able to stand and/or walk for extended periods of time. May also be required to reach, bend, stretch, kneel, crawl, lift and carry and sit on occasion. Will be required to hear and talk, use hands to fingers, handle or feel objects, reach with hands and arms and view objects using close, distant, color, peripheral and depth vision and adjust to focus.
TYPICAL MENTAL DEMANDS
Must be able to effectively handle stressful and compromising situations while remaining focused and professional. Must be able to deal with difficult people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines.
WORKING CONDITIONS
Must be able and willing to work in a crowded and loud, smoking environment. Must be able to handle being under constant surveillance. May be required to work in a confined space. Must practices all safety policies, procedures and standards set by OSHA and MIOSHA.
COMMENTS
Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.