Casino Shift Manager Assistant jobs in Oklahoma

Casino Shift Manager Assistant assists the shift manager with casino activities during an assigned shift. Coordinates casino gaming operations activities with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager Assistant ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager Assistant enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a manager. The Casino Shift Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Casino Shift Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino Shift Manager (47335)
  • Cimarron Casino
  • Chandler, OK OTHER
  • Summary

    Responsible for assisting the Casino Shift Supervisor in ensuring that all activities in the Guest Services Department are performed accurately and efficiently in accordance with all established policies, procedures, and internal control standards. The Casino Floor Attendant is responsible for providing quality Guest Services Department service in an efficient, courteous, and professional manner while displaying a high level of customer service.

    Essential Duties & Responsibilities

    Duties include, but are not limited to:

    • Ensures that all Guest Services operations on assigned shift are conducted in an efficient, effective, and profitable manner.
    • Promotes positive Guest relations by creating and promoting a friendly atmosphere.
    • Demonstrates outstanding Customer Service at all times by serving as a role model to all enterprise employees.
    • Observes and recognizes irregularities, violations, or other discrepancies in Guest play and reports findings to the Casino Shift Supervisor.
    • Reports all Guest complaints and/or disputes to Casino Shift Supervisor for resolution.
    • Verifies payouts and jackpots as required.
    • Services minor Electronic Gaming Machines machine and printer malfunctions.
    • Ensures that all Electronic Gaming Machines are functioning properly and immediately reports all malfunctions to the Casino Shift Supervisor.
    • Adheres to all regulatory, departmental, and casino policies and procedures, and TICS (Tribal Internal Control Standards).
    • Performs other duties as assigned.

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

    Promotes the following within the department and among all employees:

    • Creates an atmosphere of fun for all casino guests.
    • Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
    • Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
    • Retains employees through involvement in employee training and development.
    • Explains why we do things, in advance of doing them.

    Duties Include, But Are Not Limited To

    • Ensures that all Guest Services operations on assigned shift are conducted in an efficient, effective, and profitable manner.
    • Promotes positive Guest relations by creating and promoting a friendly atmosphere.
    • Demonstrates outstanding Customer Service at all times by serving as a role model to all enterprise employees.
    • Observes and recognizes irregularities, violations, or other discrepancies in Guest play and reports findings to the Casino Shift Supervisor.
    • Reports all Guest complaints and/or disputes to Casino Shift Supervisor for resolution.
    • Verifies payouts and jackpots as required.
    • Services minor Electronic Gaming Machines machine and printer malfunctions.
    • Ensures that all Electronic Gaming Machines are functioning properly and immediately reports all malfunctions to the Casino Shift Supervisor.
    • Adheres to all regulatory, departmental, and casino policies and procedures, and TICS (Tribal Internal Control Standards).
    • Performs other duties as assigned.

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

    Promotes the following within the department and among all employees:

    • Creates an atmosphere of fun for all casino guests.
    • Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
    • Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
    • Retains employees through involvement in employee training and development.
    • Explains why we do things, in advance of doing them.
  • 11 Days Ago

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Operations Shift Manager
  • KICKAPOO CASINO
  • Harrah, OK OTHER
  • Job Details Job Location: Kickapoo Casino Harrah - Harrah, OK Position Type: Full Time Salary Range: Undisclosed DescriptionJob Purpose: Responsible for providing superior service to both the internal...
  • 11 Days Ago

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Shift Manager - Kitchen 44 - Newcastle Casino
  • Traditions Hospitality Group
  • Newcastle, OK OTHER
  • Job Details Job Location: Kitchen 44 Cafe- Newcastle Casino - Newcastle, OK Position Type: Full Time Education Level: High School / GED Salary Range: $16.50 - $18.00 Hourly Travel Percentage: Negligib...
  • Just Posted

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IHOP Shift Manager - WinStar World Casino
  • Traditions Hospitality Group
  • Thackerville, OK OTHER
  • Job Details Level: Entry Job Location: IHOP Express - WinStar World Casino & Resort #5631 - Thackerville, OK Position Type: Full Time Salary Range: $16.00 - $20.00 Hourly Job Shift: Any Job Category: ...
  • 4 Days Ago

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Operations Shift Manager
  • Kickapoo Casino Harrah
  • Harrah, OK FULL_TIME
  • Job Purpose: Responsible for providing superior service to both the internal and external guests. Also responsible for monitoring and controlling game area to assure the delivery of guest service acco...
  • 6 Days Ago

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IHOP Assistant General Manager-Winstar World Casino
  • Traditions Hospitality Group
  • Thackerville, OK FULL_TIME
  • Job DetailsLevel ExperiencedJob Location IHOP Express - WinStar World Casino & Resort #5631 - Thackerville, OKPosition Type Full TimeTravel Percentage NegligibleJob Shift AnyJob Category Restaurant - ...
  • 3 Days Ago

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Shift Manager/Assistant Manager
  • Rallys
  • East Saint Louis, IL
  • Job Description Job Description Rally’s Hiring: Shift Manager/Assistant Manager Pay: $14.00 - $16.00/hr. Location: St. L...
  • 6/11/2024 12:00:00 AM

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Shift Manager/Assistant Manager
  • Rallys
  • Saint Louis, MO
  • Job Description Job Description Rally’s Hiring: Shift Manager/Assistant Manager Pay: $14.00 - $16.00/hr. Location: St. L...
  • 6/11/2024 12:00:00 AM

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Shift Manager/Assistant Manager
  • Rallys
  • O'Fallon, MO
  • Job Description Job Description Rally’s Hiring: Shift Manager/Assistant Manager Pay: $14.00 - $16.00/hr. Location: St. L...
  • 6/10/2024 12:00:00 AM

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Kennel/Pet Care Shift Manager/Assistant Manager
  • HIDDEN ACRES PET RESORT
  • Monticello, MN
  • Job Description Job Description Benefits/Perks Career Advancement Opportunities Competitive Compensation Fun Working Env...
  • 6/9/2024 12:00:00 AM

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Shift Manager/Assistant Manager
  • Nothing Bundt Cakes
  • Smyrna, TN
  • TITLE: Shift Manager/Assistant Manager LOCATION: Smyrna REPORTS TO: Bakery Manager/Lead Operator The Nothing Bundt Cakes...
  • 6/8/2024 12:00:00 AM

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Kennel/Pet Care Shift Manager/Assistant Manager
  • BOSACKER SILVER CREEK KENNEL LLC
  • Monticello, MN
  • Job Description Job Description Benefits/Perks Career Advancement Opportunities Competitive Compensation Fun Working Env...
  • 6/8/2024 12:00:00 AM

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SHIFT MANAGER / ASSISTANT MANAGER
  • CHURCHS CHICKEN
  • Lawnside, NJ
  • Job Description Job Description ROLE DESCRIPTION SUMMARY: To serve as a restaurant leader and ensure that team members o...
  • 6/7/2024 12:00:00 AM

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Restaurant Shift Manager /Assistant Manager in Training
  • Locanut
  • New York, NY
  • Job Description Job Description We are healthy food restaurant and delivery service. Hiring full time and part time posi...
  • 6/7/2024 12:00:00 AM

Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Shift Manager Assistant jobs
$49,966 to $107,312

Casino Shift Manager Assistant in New Bedford, MA
Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of Colorado.
February 08, 2020
Casino Shift Manager Assistant in Clarksville, TN
During each shift, the CSM will visit each operational area and converse with guests and Team Members to promote and facilitate the highest guest service attainable.
December 29, 2019
Casino Shift Manager Assistant in Longview, TX
They act as a Table Games Leader and as a Casino Shift Manager (CSM).
December 10, 2019