Casino Shift Manager jobs in Oklahoma
Casino Shift Manager oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Casino Shift Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Shift Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Casino Shift Manager jobs
Casino Shift Manager (47335)
- Cimarron Casino
-
Chandler, OK
OTHER
-
Summary
Responsible for assisting the Casino Shift Supervisor in ensuring that all activities in the Guest Services Department are performed accurately and efficiently in accordance with all established policies, procedures, and internal control standards. The Casino Floor Attendant is responsible for providing quality Guest Services Department service in an efficient, courteous, and professional manner while displaying a high level of customer service.
Essential Duties & Responsibilities
Duties include, but are not limited to:- Ensures that all Guest Services operations on assigned shift are conducted in an efficient, effective, and profitable manner.
- Promotes positive Guest relations by creating and promoting a friendly atmosphere.
- Demonstrates outstanding Customer Service at all times by serving as a role model to all enterprise employees.
- Observes and recognizes irregularities, violations, or other discrepancies in Guest play and reports findings to the Casino Shift Supervisor.
- Reports all Guest complaints and/or disputes to Casino Shift Supervisor for resolution.
- Verifies payouts and jackpots as required.
- Services minor Electronic Gaming Machines machine and printer malfunctions.
- Ensures that all Electronic Gaming Machines are functioning properly and immediately reports all malfunctions to the Casino Shift Supervisor.
- Adheres to all regulatory, departmental, and casino policies and procedures, and TICS (Tribal Internal Control Standards).
- Performs other duties as assigned.
Promotes the following within the department and among all employees:- Creates an atmosphere of fun for all casino guests.
- Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
- Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
- Retains employees through involvement in employee training and development.
- Explains why we do things, in advance of doing them.
- Ensures that all Guest Services operations on assigned shift are conducted in an efficient, effective, and profitable manner.
- Promotes positive Guest relations by creating and promoting a friendly atmosphere.
- Demonstrates outstanding Customer Service at all times by serving as a role model to all enterprise employees.
- Observes and recognizes irregularities, violations, or other discrepancies in Guest play and reports findings to the Casino Shift Supervisor.
- Reports all Guest complaints and/or disputes to Casino Shift Supervisor for resolution.
- Verifies payouts and jackpots as required.
- Services minor Electronic Gaming Machines machine and printer malfunctions.
- Ensures that all Electronic Gaming Machines are functioning properly and immediately reports all malfunctions to the Casino Shift Supervisor.
- Adheres to all regulatory, departmental, and casino policies and procedures, and TICS (Tribal Internal Control Standards).
- Performs other duties as assigned.
Promotes the following within the department and among all employees:- Creates an atmosphere of fun for all casino guests.
- Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
- Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
- Retains employees through involvement in employee training and development.
- Explains why we do things, in advance of doing them.
- 11 Days Ago
Operations Shift Manager
- KICKAPOO CASINO
-
Harrah, OK
OTHER
- Job Details Job Location: Kickapoo Casino Harrah - Harrah, OK Position Type: Full Time Salary Range: Undisclosed DescriptionJob Purpose: Responsible for providing superior service to both the internal...
- 11 Days Ago
IHOP Shift Manager - WinStar World Casino
- Traditions Hospitality Group
-
Thackerville, OK
OTHER
- Job Details Level: Entry Job Location: IHOP Express - WinStar World Casino & Resort #5631 - Thackerville, OK Position Type: Full Time Salary Range: $16.00 - $20.00 Hourly Job Shift: Any Job Category: ...
- 4 Days Ago
Shift Manager - Kitchen 44 - Newcastle Casino
- Traditions Hospitality Group
-
Newcastle, OK
OTHER
- Job Details Job Location: Kitchen 44 Cafe- Newcastle Casino - Newcastle, OK Position Type: Full Time Education Level: High School / GED Salary Range: $16.50 - $18.00 Hourly Travel Percentage: Negligib...
- Just Posted
Operations Shift Manager
- Kickapoo Casino Harrah
-
Harrah, OK
FULL_TIME
- Job Purpose: Responsible for providing superior service to both the internal and external guests. Also responsible for monitoring and controlling game area to assure the delivery of guest service acco...
- 6 Days Ago
Shift Supervisor - Tulsa
- Osage Casino
-
Tulsa, OK
OTHER
- Overview Responsible for the overall effective and efficient supervision of all casino floor shift operations as assigned by the reporting senior. MINIMUM QUALIFICATIONS: Must be at least 18 years of ...
- 18 Days Ago
Casino Shift Manager jobs at Popular Companies
DUAL RATE FLOOR SUPERVISOR S/U CASINO SHIFT MANAGER
- Sam's Town Shreveport
-
Shreveport, LA
- DUAL RATE FLOOR SUPERVISOR S/U CASINO SHIFT MANAGER * Job ID: 22577 * Position Type: Full-Time Regular * Department: TAB...
- 6/11/2024 12:00:00 AM
Cage - Lead Main Banker - $20 + $10 per hour Tip Guarantee
- Bally's Corporation
-
Black Hawk, CO
- Salary: $20 per hour + $10 tip guarantee SUMMARY: The Cage Lead Main Banker is to operate business in accordance with th...
- 6/11/2024 12:00:00 AM
COMMISSION AGENT (Hollywood Location)
- Seminole Gaming
-
Hollywood, FL
- Overview The incumbent in this position is responsible for overseeing all gaming activities in accordance with applicabl...
- 6/11/2024 12:00:00 AM
Special Events Coordinator
- Grand Sierra Resort & Casino
-
Reno, NV
- Create an inviting socialized experience for all guests in the area by encouraging the gaming public to participate in a...
- 6/10/2024 12:00:00 AM
Regional Executive Director Table Games
- Bally's Corporation
-
Lincoln, RI
- Qualifications: Knowledge of all casino game rules and regulations. PC experience required. Previous quantifiable casino...
- 6/10/2024 12:00:00 AM
CASINO MANAGER
- Town Pump
-
Billings, MT
- Casino Manager Job Description Summary Summary: This position is accountable for the following areas: Customer service a...
- 6/9/2024 12:00:00 AM
Floorperson Supervisor - Part Time - Swing(Reno)
- Caesars Entertainment
-
Reno, NV
- Job Description Starting at $24.00! GENERAL SUMMARY OF DUTIES: Directs and supervises the activities of dealers in order...
- 6/8/2024 12:00:00 AM
Systems Support Specialist II
- KONAMI GAMING INC
-
Las Vegas, NV
- Job Details Job Location Las Vegas - LAS VEGAS, NV Position Type Full Time Description Konami Gaming is looking for Syst...
- 6/7/2024 12:00:00 AM
About Oklahoma
Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Shift Manager jobs
$69,787 to $126,789
Most Popular Cities in Oklahoma for Casino Shift Manager Jobs
What does a Casino Shift Manager do?
Casino Shift Manager in Santa Fe, NM
To be a successful Casino Shift Manager, you need to convey to everyone around you, guests and employees alike, that if there is a problem, you can handle it.
December 05, 2019
Casino Shift Manager in Harrisburg, PA
This position may be performed in a variety of office settings, including, climate controlled office settings and casino floors which includes exposure to second-hand smoke and crowd noise.
December 07, 2019
Casino Shift Manager in Laramie, WY
Supervise card dealers and casino staff during your specific shift.
December 24, 2019