Catering Manager - Casino jobs in Wisconsin

Catering Manager - Casino is responsible for operation and execution of the culinary aspects of events at the casino. Coordinates menus, supervises wait staff, and assists in staff training and approving payroll records. Being a Catering Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Catering Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Catering Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Catering & Convention Services Coordinator
  • Potawatomi Bingo Casino
  • Milwaukee, WI FULL_TIME
  • UP TO $1,000 SIGN-ON BONUS


    In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our banquet guests are happy with our service? As a Catering & Convention Services Coordinator, you will have a genuine passion for guest service, top notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.


    Principal Duties and Responsibilities (*Essential Functions)

    • Provide clerical and administrative support to Catering and Banquet departments.
    • Receive/place calls using appropriate telephone etiquette. Provide information to callers in a timely manner. Respond to manager, guest or team member needs and/or inquiries, and refer to the appropriate individual(s) as needed.
    • Read and analyze incoming memos, submissions and reports to determine their significance. Respond to appropriate parties in a timely and professional manner with attention to content and tone.
    • Work closely with other departments and vendors to meet client needs; know your resources around the property.
    • Take, review, record and assign all Catering only inquiries.
    • Maintain client task log and communicate deadlines and cut-off dates.
    • Compose, publish and distribute Banquet Event Orders (BEOs), Resumes and Change Logs to all appropriate departments and personnel impacted.
    • Perform general office duties to include but not limited to the orders for office supplies and equipment, conduct supply inventory, perform basic recordkeeping and retrieve and distribute internal and external mail, schedule and maintain Outlooks calendars, copy, file and retrieve documents, records and reports, as needed.
    • Prepare, draft and edit reports, memos, letters, billing adjustments and other documents as assigned.
    • Create and maintain databases, spreadsheets, graphs, presentations, and signage and menu items for events.
    • Attend required meetings. Type and distribute agendas and minutes.
    • Assist in ensuring the highest level of guest satisfaction is achieved and maintained. Adapt to last minute changes, remain thoughtful in difficult situations and positively resolve problems with critical thinking, taking initiative to satisfy and exceed guest expectations.
    • Assist management with providing guests/vendors with any information or supplies needed to ensure events run properly.
    • Maintain complete knowledge of the daily scheduled group functions, times, locations, amount of people; location of all function space and names of rooms; all styles of meeting and banquet room settings.
    • Act as a liaison with other departments and outside agencies.
    • Maintain, update and ensure team has most up to date information to be in full compliance with departmental Internal Controls, policies, procedures and regulations.
    • Perform other duties as assigned.

    • High school diploma or equivalent and 1 year of administrative or clerical experience are required.
    • Experience in the hospitality, gaming, banquet or food service industry preferred.
    • Office skills must include the ability to use standard office equipment and the ability to demonstrate basic Microsoft Excel, Word and PowerPoint skills. Delphi and micros software knowledge preferred.
    • The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment.
    • The ability to maintain discretion in handling confidential information.
    • The ability to read and interpret written instructions and diagrams.
    • The ability to interact with guests and team members professionally.
    • The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
    • While performing the duties of this job, the team member must be able to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    Working Conditions

    The noise level in the work environment is usually moderate to loud. When on the casino floor the noise level increases. The facility is not smoke free.


    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties and skills required.

  • 20 Days Ago

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Catering Delivery Driver
  • NCD Catering
  • Madison, WI CONTRACTOR
  • This is a 1099 position. Perfect for people looking to make extra cash on the side. Ideal for candidates that have worked for delivery/service jobs and have previous catering delivery experience with ...
  • 29 Days Ago

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Catering Manager
  • Cafe Zupas
  • Pleasant Prairie, WI FULL_TIME
  • At Café Zupas, we serve house-made and globally-inspired soups, salads, sandwiches, and desserts in our next generation kitchens. You’ll find real, whole food that is prepared daily on-site, in-site, ...
  • Just Posted

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Catering manager
  • Oak View Group
  • Verona, WI FULL_TIME
  • Overview As a Catering Manager for Golf Tournaments, you will be responsible for planning, coordinating, and executing exceptional catering services for golf events held at various locations. This rol...
  • 20 Days Ago

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Casino Housekeeping
  • Legendary Waters Resort & Casino
  • Red Cliff, WI FULL_TIME
  • DEPARTMENT: Casino Housekeeping SUPERVISOR: Casino Housekeeping Manager WAGE: Negotiable SHIFT: Full-time nights/weekends/holidays CLASSIFICATION: Non-exempt REQUIREMENT: Non-gaming JOB SUMMARY: Under...
  • 11 Days Ago

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Casino Housekeeper
  • Lake of the Torches Resort Casino
  • Lac du Flambeau, WI FULL_TIME
  • DESCRIPTION OF DUTIES: The primary responsibility of this position is to maintain the cleanliness of all designated areas of the Lake of the Torches Resort Casino. Specific responsibilities include, b...
  • 13 Days Ago

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Senior Catering Services Manager
  • Table Mountain Casino Resort
  • Friant, CA
  • Purpose of Position: Daily interaction with client base, generate catering sales, manage all catering events, and manage...
  • 6/10/2024 12:00:00 AM

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Catering Services Manager - MTSU - Murfreesboro, TN
  • Aramark
  • Murfreesboro, TN
  • Job Description The Catering Services Manager is a leadership position which leads all aspects of catering solutions and...
  • 6/7/2024 12:00:00 AM

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Catering Services Manager - Seattle Convention Center
  • ARAMARK Refreshment Services, Inc.
  • Seattle, WA
  • Job Description The Catering Services Manager is a leadership position which leads all aspects of catering solutions and...
  • 6/7/2024 12:00:00 AM

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Catering Services Manager - Washington State University
  • Aramark
  • Pullman, WA
  • Job Description The Premium Manager is a leadership position which leads all aspects of catering solutions and special e...
  • 6/6/2024 12:00:00 AM

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Catering Services Manager
  • Aramark
  • Bemidji, MN
  • Job Description The Catering Services Manager is a leadership position which leads all aspects of catering solutions and...
  • 5/23/2024 12:00:00 AM

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Catering Services Manager
  • Aramark
  • INDIANAPOLIS, IN
  • Job Description The Catering Services Manager is a leadership position which leads all aspects of catering solutions and...
  • 5/20/2024 12:00:00 AM

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Catering Services Manager - Bennington College
  • Aramark
  • Bennington, VT
  • Job Description The Catering Services Manager is a leadership position which leads all aspects of catering solutions and...
  • 5/7/2024 12:00:00 AM

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Catering Services Manager - Marriott HQ
  • Aramark
  • Bethesda, MD
  • Job Description The Catering Services Manager is a leadership position which leads all aspects of catering solutions and...
  • 4/30/2024 12:00:00 AM

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Catering Manager - Casino jobs
$51,553 to $90,519

Catering Manager - Casino in Pine Bluff, AR
(Yonkers, NY) — Empire City Casino, the premier entertainment destination in the northeast, is honored to celebrate the casino’s Sales & Catering Manager, Tatiana Diaz, who has been named a Forty Under 40 Rising Star by the Business Council of Westchester (BCW), the county’s leading business membership organization.
January 31, 2020