Catering Manager jobs in Oklahoma

Job Summary

As the Premium Manager, for the Oklahoma City Dodgers at the Chickasaw Bricktown Ballpark, you will be responsible for managing the Premium department (Suites, Clubs, Venues, Non-baseball Events) to achieve the best possible guest experience, partner satisfaction and financial results. The ideal candidate will be an experienced operations leader who is focused on people and quality standards, preferably from an elevated catering and special events background.

Detailed Responsibilities

• Overseeing and ensuring all aspects of premium operations are in line with Levy's Core Signature standards
• Ensuring the recruitment and training of team members in our standards and procedures
• Working with the location leadership team to continually drive improvements in guest satisfaction and financial results
• Driving engagement within the premium department
• Overseeing all aspects of season planning and event preparation to ensure maximum event readiness
• Building relationships with regular guests and suite holders
• Partnering with the culinary team to oversee the development of menus for all premium spaces
• Ensure the availability of printed collateral to support promotions and premium offer communication
• Working with the location partner to deploy the vision and operational plan for sponsored spaces within the premium department
• Working with the culinary and purchasing team to review consumption rates and update par levels as necessary
• Ensuring compliance with all Payment Card Information rules
• Conducting progressive coaching with team members
• Ensuring regular maintenance, cleaning and inspection of all premium areas and equipment
• Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed
• Managing team member breaks
• Overseeing recruitment activities for team members
• Holding pre-shift meetings to set the tone for events
• Support location ‘Keys to the Future’ activities to develop future leaders
• Support team member orientation training to ensure all hourly team members have the skills and knowledge to delight our guests
• Ensuring accurate end of month inventory completion
• Managing and resolving guest complaints
• Managing team member incidents/accidents and following all required reporting procedures
• Managing the onboarding of new management employees in line with our #bestdayever process
• Monthly safety training conducted for team members
• Managing team member scheduling in line with demand forecasts
• Other responsibilities and duties as assigned
• Supporting other locations/properties as needed

Job Requirements

• 2 years of experience in a food and beverage operational position
• Bachelor’s degree in hospitality management is preferred
• Ability to obtain an ABLE alcohol service license
• High level of computer literacy
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

Curious about Life at Levy? Check it out: Levy Culture

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis. 

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

•  Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.