Charge Capture Specialist jobs in the United States

About Charge

This is an exciting time to join Charge because we are growing rapidly, providing our employees with ample opportunities for challenging projects and career development. We have earned our reputation as a leading provider of design, procurement, and construction services for the underground utility industry. We pride ourselves on our company culture, which emphasizes collaboration and enthusiasm to solve our customers’ most challenging problems.

Job Summary:

Guides and develops the content strategy and creation process for the Charge brand. Works closely with design and marketing teams to ensure content is engaging and consistent across all media platforms.

Duties/Responsibilities:

• Author unique and specific content for various platforms including websites, print, social media, proposals to secure work, and other company messaging.
• Develop and deliver employee communications, including the employee intranet content and monthly newsletter, to help promote a safe, positive, informed, and connected workforce.
• Conduct interviews and collaborate with internal and external subject matter experts (SMEs) including senior leadership, program and project managers, engineers, schedulers, and field supervisors to incorporate their expertise into project narratives and proposal content. This includes conducting and/or scheduling field visits to project sites regularly.
• Produce clear, concise, high-quality content that is appropriate for the intended audience.
• Proofread content before publishing, gaining approvals from identified SMEs to ensure accuracy and precision.
• Develop and manage communication plans and content calendars, adhering to deadlines by establishing priorities and target dates for information gathering in close collaboration with the Marketing team, and in alignment with company strategic objectives.
• Assist with scheduling and planning of photo/video productions and organizing photo/video assets.
• Ensure content remains consistent across all platforms and aligned with brand voice and tone.
• Track content analytics to show engagement results and opportunities.
• Support ongoing efforts to ensure a consistent brand experience across all internal and external engagement points. Advocate for brand and core value standardization across all communications.
• Research content and consumer trends to ensure content is relevant and appealing.
• Mentor contributors on writing and grammar styles, using the Associated Press Stylebook standards.
• Perform additional duties and special projects, as required.

Required Skills/Abilities:

• Excellent written and interpersonal, listening, and oral communication, and organizational skills.
• Skilled storyteller with experience in the in the A/E/C (architecture, engineering, construction) and/or utilities industry; knowledge of current consumer and content trends.
• Dependable with respect to attendance and punctuality, reliable and detail-oriented.
• Self-starter with the ability to work independently and collaborate with a team.
• Strong technology skills with software, including Microsoft Word, Excel, PowerPoint, Adobe Acrobat, Canva, Adobe Photoshop (Adobe Cloud or other creative applications, photography/videography experience, and computer technical skills a plus).
• Ability to complete multiple tasks within established deadlines.
• Must take pride in providing high-quality, detailed work.
• Must be able to stay calm under pressure and provide excellent customer service.
• Must be able to travel.
• Team player with a positive attitude and desire to make a difference.
• Must be able to maintain confidentiality.
• Graphic design expertise in the creation of marketing or other promotional materials, both printed and digital, is a plus.

Education and Experience:

• Bachelor's degree in marketing, business, communications or journalism
• 3-5 years of relevant experience

Compensation: $71,500 - $85,000

Physical requirements:

• Must be able to lift up to 10lbs
• Work at a desk and on a computer approximately 6-8 hours per day
• Perform with frequent interruptions and/or distractions
• Perform effectively under conditions of fluctuating workload
• Uses telephone and email to communicate with vendors, customers, and co-workers

Bonus potential, 100% paid full benefits for you and your family, generous paid time off, and an employer-funded retirement plan. You must successfully pass a background and drug test prior to the start date.