Claims Director directs and oversees the operations of an insurance claims department to meet operational, financial, and service requirements. Establishes policies and procedures for the administration of insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Being a Claims Director is responsible for the strategic processing and payment of claims. Maintains up-to-date- knowledge of legislation, regulations, and industry events which pertain to insurance claims. Additionally, Claims Director provides expert guidance and consultation to staff on the most complex claims. Requires a bachelor's degree. Typically reports to top management. The Claims Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Claims Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Description
Submits claims and billings electronically using patient portals. Process EOBs. Maintains constant communication with MCO’s to ensure timely filing. Advocate with MCO’s for insurance rate reimbursement. Track client payments and insurance claim forms.
Requirements
Full-time, non-exempt position
Starting pay: $16.50 per hour
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
• Applies all payments to clients’ accounts. Bills all invoices to contracted agencies
• Maintains medical records.Runs weekly reports and makes corrections to bill out clean claims.
• Maintains a spreadsheet of unpaid claims.
• Communicates with the Billing Director and Executive Director in the absence of the Billing Director.
• Assists support staff and direct service providers and notes when corrections need to be done.
• Utilizes knowledge of contract rates and service codes.
• Use spreadsheets to track reimbursements, reimbursement rates and needed to follow-up
• Coordinate with staff to ensure correct billing codes are used.
• Input billing codes into the electronic health system
• Communicate with Accounting Director to cross-reference financial reports
• Maintain HIPPA and client confidentiality at all times
• Regular and consistent attendance for the assigned work schedule is essential.
A high school diploma or GED is required. Certificate or degree in billing and coding preferred.
Six months or more of billing experience is required.
Benefits:
· Health Insurance
· Free Dental Insurance
· Free Vision Insurance
· 401(K) with employer matching (4%)
· Life Insurance up to $15,000
· Long Term Disability
· Paid Time Off (PTO)
· Holidays (8-11)
·License Reimbursement
· Employee Assistance Program
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