Client/Server Operations Manager jobs in Wisconsin

Job Details (include but not limited to):

• Event Management:
• Book events and manage event calendars.
• Update the website regularly with upcoming events open to the public.
• Record and maintain detailed event information using Event Pro management software.
• Customer Interaction:
• Schedule meetings with clients to tailor events to their preferences and vision.
• Communicate event details promptly and effectively to staff and managers.
• Ensure seamless execution of events, addressing any issues that may arise.
• Customer Relations:
• Follow up with client’s post-event to gather constructive feedback and ensure satisfaction.
• Handle invoicing and send thank-you note promptly within 3 days of event completion.
• Staff Management:
• Create and manage the dining room staff schedule 2-3 weeks in advance.
• Provide coverage for dining room shifts as needed.
• Recruit, train, and develop dining room staff to enhance customer experiences and foster a cohesive team environment.
• Marketing, Promotion and Team Support:
• Attend weekly management team meetings to discuss operations, strategies, and upcoming events.
• Collaborate with marketing minds to promote events through various channels, such as social media, email campaigns, and local advertising.
• Develop promotional materials and strategies to attract events and boost event attendance.
• Assist bartenders and servers when needed
• Develop and update catering contracts, menus, and promotional materials.

§ Typical Hours: 11am-7pm Mon-Fri (may vary based on event schedule, typically includes Tues-Sat during peak seasons)

§ Benefits and Compensation:

o Competitive base salary plus hourly rate and tips (negotiable based on experience).

o Flexible work schedule.

o 401(k) retirement plan.

o Complimentary golf privileges.

o Meal discounts.

o You get to work with a truly awesome team!

§ Reason for Vacancy:
Our current Event Coordinator/Dining Room Manager is transitioning to a new opportunity in a different industry.

Job Type: Full-time

Pay: $30,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid training

Experience level:

• 1 year

Restaurant type:

• Bar
• Café
• Casual dining restaurant
• Coffee shop

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Wausau, WI 54403 (Required)

Ability to Relocate:

• Wausau, WI 54403: Relocate before starting work (Required)

Work Location: In person