Client Technologies Technician jobs in Delaware

Primary responsibilities include but are not limited to the following:

• Providing desktop (hardware & software troubleshooting) and basic network support for client end-users in both an office environment and in a plant/manufacturing environment.
• Provide meeting room auditing and support hardware break/fix. 
• Train on network smart hands and eyes support
• Provide support and resolution for issues involving Hardware/Software, IP phone, WLAN, LAN, Imaging, Data migration, and Xerox support.
• Occassional project work may include PC refresh, Xerox device upgrades, and O365 Migration.
• Responsible for maintenance including server upgrades/replacements when needed
• May be required to work a rotating on-call schedule
• Developed new processes and training for Ordering and Inventory Management
• This person needs to be customer service focused as they may interact with and support with leadership teams at times

Required Experience:

·  3 years of experience in Microsoft Windows and network troubleshooting, web based application support, and familiarity with the entire Microsoft end user suite of products

·      Strong interpersonal skills and thoughtful and effective communicator

·      Excellent analytical and problem-solving skills

·      Excellent time management and organization skills

·      Strong written and oral communication skills

·      Strong experience and understanding of Office\O365 Experienced in working with Service-Now platform preferred but not necessary

·      Working knowledge/experience preferred

• PC Imaging Tools is a
• Working knowledge/experience with diagnosis and remote control tools.
• Working knowledge/experience with Audio/Visual equipment used in presentation/conference rooms.
•   A certification and CCNA