Clinic Manager jobs in Massachusetts

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

The Opportunity:

Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a collaborative Veterinary Clinic Manager to join our team.

Our Veterinary Clinic Manager will lead our clinic team (veterinarians, technicians, assistants care coordinators) and oversee day-to-day operations. You are a reliable, proactive, and conscientious leader who is dedicated to the success of your team.

This is a full time position.

What You’ll Do:

• Oversee the day-to-day operations of the clinic
• Manage your clinic’s P&L
• Mentor, develop, and lead clinic team members to excel
• Balance the needs of the clinical team with the goals of the organization
• Collaborate with our operations team to scale operations and implement processes
• Own customer relations
• Lead weekly team meetings & daily team check-ins
• Create clinic schedules
• Identify areas of opportunity to increase efficiency and then implement improvements
• Ensure team members complete their daily checklists
• Recruit, interview, and onboard new team members
• Foster a sense of community within the team
  
  

You Have:

• 4 years of experience managing professionals in complex organizations in the veterinary space (or translatable experience) is considered ideal but not required
• Experience supervising front desk operations
• Experience with compliance and safety policies
• Strong organizational and leadership skills
• CVPM designation is considered ideal but not required
  
  

We Offer:

• Competitive pay | varies based on experience
• Team-Based Profit Sharing Bonus - together we all win.
• Membership to the VHMA
• CVPM Prep course for those pursuing CVPM certification
• Opportunities for Tuition Assistance for staff pursuing LVT/CVT/RVT
• CE Stipend & Additional Time Off for CE for licensed individuals to keep your mind and skills sharp
• 401(k) with partial employer match
• Generous paid time off
• Parental leave of up to 16 weeks paid over your time at Bond
• Discounts on in-clinic services for pets
• Membership to Rocket Lawyer
• Commuter Benefits
• Medical, dental & vision plan options
• Access to mental health support via EAP, Talkspace, & Ginger through medical plan provider and MyStrength
• HSA plan option with employer contribution
• Figs scrubs & stocked pantries to keep you comfortable and full all day long!
  
  

Our Values:

We’re obsessed with pets: The love we feel for animals drives us to do our best. We work with initiative, positivity and warmth to bridge the gap between human and pet, focusing on wellness to keep a better, stronger bond.

We work as a team: We’re knowledgeable, friendly, and passionate about a better veterinary experience. We jump at the opportunity to help one another and seek out opportunities to team up on tasks. We’re all in this together - our team, pet owners, and the animal - and our success as a team hinges on all of us doing our best.

We communicate clearly: We speak up, we do what we say, and we’re transparent and honest. We value clear, simple communication.

We work happy: We bring a happy, positive attitude to work because it impacts the energy in the office.

We’re empowered: We’re building a new kind of vet experience, and every team member is empowered to try new things and own their decision-making.

By submitting an application you agree to receive SMS messages from Bond Vet and third parties retained by Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Msg & data rates may apply.

Bond Vet provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.