Clinic Operations Director (Hosp. Op.) jobs in District of Columbia

The DuPont Clinic is a referral center for all-trimester abortion and ultrasound-guided procedures, including for abnormal or high-risk pregnancies, and for people with complex medical situations who may have difficulty accessing care. We provide the highest level of medical care and a private experience focused on the individual needs of each patient. The DuPont Clinic is committed to creating an inclusive environment where individuals from all backgrounds feel comfortable.

We seek a dynamic and compassionate Director of People and Culture to lead our efforts in fostering a supportive, inclusive, and high-performing workplace. This role is pivotal in shaping our organizational culture, championing our values, and ensuring our team members feel empowered and engaged. The ideal candidate will be a strategic thinker with a deep understanding of HR best practices and a passion for reproductive rights and healthcare equity. The Director of People and Culture will report to the Chief Executive Officer.

Essential Duties:

• Culture and Values: Cultivate and sustain a positive, inclusive, and mission-driven culture that aligns with the DuPont Clinic's values of empathy, excellence, evolution, and collaboration.
• Talent Acquisition and Retention: Develop and implement recruitment strategies to attract top talent. Design and oversee onboarding, training, and development programs to nurture and retain our skilled workforce.
• Employee Relations: Serve as a trusted advisor and advocate for employees, addressing concerns, resolving conflicts, and ensuring a fair and equitable workplace.
• Performance Management: Collaborate with vendors to implement performance evaluation systems that promote continuous improvement, recognize achievements, and foster a culture of feedback and growth.
• Compensation and Benefits: Manage and continuously improve competitive compensation and benefits packages that attract and retain talent while aligning with the Clinic's financial goals. Manage payroll vendor.
• Policy Development and Compliance: Ensure compliance with all relevant labor laws and regulations. Maintain and revise comprehensive HR policies and procedures, working with legal counsel when needed.
• Diversity, Equity, and Inclusion (DEI): Support the development and implementation of DEI initiatives in partnership with the Work Culture Committee to foster a diverse and inclusive workplace where everyone feels valued and respected.
• Employee Engagement: Create and implement programs to enhance employee engagement, morale, and well-being, fostering a positive work environment.
• HR Analytics: Utilize data-driven insights to inform decision-making, measure the effectiveness of HR programs, and identify areas for improvement.

Qualifications:

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree preferred.
• Experience: Minimum of 5 years of progressive HR leadership experience, preferably in a healthcare setting, especially in abortion care.
• Expertise: Demonstrated expertise in talent acquisition, employee relations, performance management, compensation and benefits, and HR compliance.
• Leadership: Proven ability to lead and inspire a team, build relationships, and influence at all levels of the organization.
• Communication: Excellent written and verbal communication skills, with the ability to effectively communicate with diverse audiences.
• Passion: Strong commitment to reproductive rights, healthcare equity, and the mission and values of the DuPont Clinic.
• Additional: SHRM-CP or SHRM-SCP certification is a plus. Additional experience in operations or finance is a plus.

Physical and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This position is full-time
• All employees are required to be vaccinated as a condition of employment, subject to accommodation
• This position requires the ability to work under stress and handle multiple project deadlines.
• Primarily an office environment, with occasional travel to conferences or other locations.
• Requires sitting, standing, walking, and occasional lifting of light objects.
• Fast-paced, multicultural, collaborative work environment

Note: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Clinic.