Clinic Operations Director (Hosp. Op.) directs and administers day-to-day operations of a hospital's outpatient or specialty clinic. Ensures economical and efficient performance under guidance of hospital's goals, objectives, and clinical operating budget. Being a Clinic Operations Director (Hosp. Op.) coordinates with management, medical teams and community to create policies and procedures that provide high quality health care services. Typically requires a bachelor's degree. Additionally, Clinic Operations Director (Hosp. Op.) typically reports to COO. The Clinic Operations Director (Hosp. Op.) typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Clinic Operations Director (Hosp. Op.) typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Will oversee clinic operations in Richmond, Hoke and Cumberland Counties.
Assures that clinical service objectives are established, approved by COO FirstHealth Physician Group and implemented. Plans, develops, administers, and evaluates service operating and capital budgets. Is responsible for all business operations. Assumes overall accountability for sound fiscal management.
Participates in development/implementation of the strategic plan as it relates to primary care clinics. Plans/implements/markets/evaluates new clinic start -ups and aquisitions. Works to assure that ongoing quality and integrated patient care services are provided. Works with IS to plan and implement technology upgrades as needed. Assures ongoing activities/efforts in recruitment/retention in clinics.
Bachelor's Degree in Business Administration or Healthcare Management preferred or related work experience. Certification, in compliance, coding or areas associated with practice management preferred. Minimum 5-10 years' experience in active practice management and/or project management. EPIC trained/certified or relative work experience. Supervisory experience required.
Operational benchmarking, budgeting, compensation and new project development. Capable of managing resources and implementing strategic plans that generate growth and new volume in a practice setting. Knowledgeable of multiple systems and how each interrelates to a clinical setting: Ability to plan, organize, and work independently; Ability to practice effective communication techniques both orally and in writing; ability to establish and identify priorities within varied work requirements of this position. The ideal candidate should be adept at troubleshooting, be able to manage multiple projects/deadlines simultaneously, be customer service oriented, possess strong verbal and written communication skills, as well as strong people, personnel management, team building and communication skills. Possess computer literacy on sophisticated levels. Extensive knowledge of medical terminology, insurance guidelines, including but not limited to reimbursement, third party payers, pre-certification, ICD-10 and CPT coding.