CLINICAL OUTCOMES MANAGER jobs in Illinois

Boys & Girls Club of Lake County – Outcomes Data Manager

The Boys and Girls Clubs of Lake County is seeking an Outcomes Data Manager to lead grant data collection and reporting. You'll collaborate with program leadership, design parent engagement activities, and coach staff in data use. You'll support survey administration, analyze data, and provide training on evaluation and outcomes work.

Who We Are

Founded in 2000, the mission of the Boys & Girls Club of Lake County (BGCLC) is to inspire all young people to reach their full potential as productive, caring, responsible citizens. Our goals are to empower youth and to change lives. We will achieve this through our vision to provide a premier Club experience that assures success is within reach of every young person who walks through our doors, with all members on track to graduate from high school with a plan, demonstrating good character and citizenship, and living a healthy lifestyle.

What You’ll Do

The Outcomes Data Manager, who reports to the Chief Operating Officer, is responsible for the following:

• Monitoring and managing Club staff's use of data collection and reporting systems, ensuring accuracy and efficiency.
• Guiding data analysis and producing various reports for senior management on a regular and ad hoc basis.
• Overseeing Club-based data collection, entry, and database management, including training staff and maintaining detailed records.
• Identifying and evaluating potential risks, analyze program trends, and making recommendations to improve operations and outcomes.
• Managing participation in external surveys and overseeing grant data collection and compilation across teams.
• Collaborating with the program leadership and resource development team to provide current program metrics and community needs information.
• Leading efforts to design uniform parent engagement activities across all sites.
• Fielding and responding to data queries from Club staff and development, marketing, and operations departments.
• Working with Chief Operating Officer to identify tools and strategies to enhance data use and provide solutions for organizational needs.
• Provide ongoing training for staff on evaluation and outcomes work, supporting the implementation of strategic direction.

Who You Are & Keys to Success

To be successful in this job, you will excel in:

• Attention to Detail: Your meticulous approach to data management ensures accuracy and reliability in program and grant databases.
• Collaboration: By fostering strong relationships with program leadership and the resource development team, you provide valuable insights and support organizational goals.
• Proactive Problem-Solving: Your ability to troubleshoot database issues and improve data quality allows for smooth operations and informed decision-making.
• Leadership: Leading efforts to design uniform parent engagement activities and providing ongoing training on evaluation and outcomes work demonstrate your leadership skills and commitment to organizational success.
• Continuous Learning: Remaining abreast of tools and strategies to enhance data use and meeting organizational needs showcases your dedication to professional growth and development.

Required Experience and Qualifications

• Demonstrated knowledge, experience, and expertise in Youth Development, Psychology, or K-12 Education and Supportive Services
• At least 4 years of non-profit/government coordinating similar programs.
• Ability to connect deeply with young people and their families either through candidate’s experience or experience living/working in similar communities.
• Strong communication skills, both oral and written
• Excellent time management and prioritization skills with the ability to manage multiple projects/assignments and deadlines.
• Bachelor’s degree from a regionally accredited institution of higher learning in education, human or social services, or a related field of study
• Flexibility in schedule with the ability to support sites as needed.
• Ability to travel between sites and within and outside the community as necessary.

Preferred Experience and Qualifications

• Previous Experience working in the Lake County Community
• Master’s Degree in Relevant Field
• Bilingual (English/Spanish)

A relevant combination of Education and Experience will be considered to meet requirements.

Physical Requirements/Work Environment

• Ability to climb stairs and to lift items over 50 lbs.
• Mobility to perform active programming needs.
• Ability to perform any other position duties.

Disclaimer

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, not to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

Compensation and Benefits Package

We offer a competitive salary range of $70,000 to $80,000 annually for this full-time, exempt position, based at our Waukegan site at 730 S Martin Luther King Jr Ave. In addition to a comprehensive benefits package, including health, dental, and vision insurance, employees can access a 401K retirement plan. Furthermore, we value work-life balance and provide generous paid time off (PTO) benefits totaling 120 hours per year.

How to Apply

Please submit your resume and cover letter to kbriones@bgclc.org by May 15, 2024. We eagerly anticipate reviewing your application!

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Ability to Relocate:

• Waukegan, IL 60085: Relocate before starting work (Required)

Work Location: In person