Collections Representative jobs in Delaware

Reybold is a a Construction and Property Management Company that has several Residential and Commercial Properties throughout Delaware that is a seeking a Collections Specialist who is responsible for contacting former tenants regarding unpaid balances previously written off as bad debt; persuading them to pay the balance due to avoid litigation.

Essential Duties and Responsibilities

• Locating former tenants
• Making telephone calls
• Composing/sending letters
• Tracking tenant payments
• Cross-referencing skip data
• Complying with fair debt collections rules/laws
• Independently accessing tenant and property-level data and updating the general ledger

Education and/or Experience Qualifications

• Working knowledge of the Tenant Landlord Code and appropriate application of its provisions.
• Computer literate with proficiency in Microsoft Outlook, Word, and Excel.
• Minimum of 1 year experience with credit and collections
• Minimum of 1 year experience using Microsoft Office products
• High school diploma or equivalent
• Formal training in Landlord Tenant Code and related topics is a plus

Competencies

• Strong persuasive power
• Excellent negotiation skills
• Excellent oral, written, and interpersonal communication skills.
• Must possess quick thinking skills
• Ability to remain calm under pressure
• Ability to handle confrontation appropriately and professionally

Physical Demands

• Ability to sit at a desk while using a computer and phone for extended periods of time

Work Environment

• Quiet office environment

*Reybold in an Equal Opportunity Employer*