Collections Specialist - Healthcare jobs in Kansas
Collections Specialist - Healthcare is responsible for requesting payment and collecting overdue balances from patients. Contacts patients by phone or mail to request payment and to review their account details. Being a Collections Specialist - Healthcare responds to patient questions and sets up alternative pay plans if necessary. Maintains patient account records and resolves third party payer issues. Additionally, Collections Specialist - Healthcare typically requires a high school diploma. Typically reports to a supervisor or manager. The Collections Specialist - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Collections Specialist - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Collections Specialist - Healthcare jobs
Patient Collections Specialist
- Ascentist Healthcare
-
Kansas, KS
FULL_TIME
-
If you’re interested in being a part of a progressive, team-focused, physician-led organization committed to personalized and exceptional patient care, Ascentist Healthcare could be the place for you.
We’re growing rapidly and we’re seeking motivated, customer oriented, passionate coworkers to join us. We’re currently seeking a Patient Collections Specialist located in Leawood, KS. Our Patient Support Specialists handle inbound outbound phone calls and emails to patients explaining the costs for medical services. They provide information on present/past due balances, arranging payment or repayment agreements with the patients, and assists with billing questions in a friendly, personable, and kind manner.
Essential Functions
Key responsibilities include, but are not limited to:- Handles multi-line calls from patients with questions related to statements they have received
- Makes at least two outbound attempts to patients regarding outstanding balances to establish pay arrangements
- Calculates and provides estimates for medical services/procedures to patients
- Contacts patients regarding outstanding co-payments, deductibles, coinsurances, etc
- Handles monthly distribution of patient statements and collection letters
- Reviews and effectively communicates EOBs and denials to patients
- Processes patient payments and or refund requests
- Uses eligibility tools to check eligibility and explain benefits to patients
- Research & resolve outstanding claim issues as needed
- Checks patient benefits through payer websites/portals
- Uses the organization’s EMR system proficiently in performance of essential functions
- Maintains all patient account credit balances
- Reviews all accounts pending collection for accuracy each week per entity before submission
- Generates collection letters and submits them to patients weekly
- Displays a caring and responsive attitude and conducts all activities respecting patient, family and employee rights and expectations
- Diffuses/resolves conflict by appropriately communicating with those involvedThis position will hold the responsibility of arranging repayment agreements with the patient and assisting in other parts of the billing office as needed
- Documents concisely, precisely, and accurately on all records or documents as indicated by policy.
- Maintains confidentiality of patient and Center related business.
- Ensures regular, physical attendance on a predictable basis
- Assists in both day-to-day and special projects and performs other duties as assigned.
- Follows established company policy and procedures.
- Maintains a safe and clean work environment including ensuring the front desk is kept clean and organized
- Maintains a cooperative relationship within and among teams by communicating information and participating in team problem-solving methods.
- Maintains knowledge of and comply with established policies and procedures.
- Participates in department and clinic meetings as well as professional development activities
- Reads, understands and complies with HIPPA Privacy Policy and regulations
- Maintains patient and employee confidentiality at all time
- Complies with all regulatory requirements including OSHA, HIPAA, Ascentist Policies and Procedures and Ascentist Employee Handbook.
- Works within a team to perform this role, cross train, support other team members in their task and perform other job-related duties as assigned/necessary.
Education, Experience & Certifications:- High School Diploma or equivalent
- Must possess a minimum of one year experience working in a medical setting
- Must possess experience in or knowledge of patient collections
- Must comply with all regulatory requirements including OSHA, HIPAA, Ascentist Policies and Procedures and Ascentist Employee Handbook
- Demonstrated knowledge of medical terminology
- Demonstrates proven communication skills with the ability to convey written and verbal information accurately and effectively
- Demonstrates effective listening skills
- Ability to compose, type and assemble information in proper business form, including the ability to type at least 40 words per minute
- Proven ability to work concurrently on multiple projects with varying priorities in a fast paced, dynamic environment
- Proven record in attendance, demonstration of reliability and dependability in prior roles
- Strong interpersonal and communication skills with the ability to work effectively with a wide range of constituencies in a diverse community
- Demonstrates effective time management with the ability to plan and organize work, adjust schedule and duties as requested and work overtime as needed
- Demonstrates friendly, personal, and timely customer service skills
- Demonstrates proficiency using computer, software, and Internet Technologies (Outlook, Word, Excel, Internet Explorer, Windows)
- Demonstrated ability to effectively use general office equipment including phones, fax machines, copiers, and other similar office technology on a regular basis
- Demonstrated ability to maintain accuracy and attention to detail in an ever-changing environment.
- Demonstrated ability to maintain confidentiality in performance of essential functions
- Demonstrated ability to speak, read, write, and understand English, as the primary language of patients calling and requesting information and/or services from the organization.
- Ability to pass a background check
- Understanding of and ability to comply with all regulatory requirements including OSHA, HIPAA, Ascentist Policies and Procedures and Ascentist Employee Handbook
- Ability to travel between local offices
- Prior experience working in a precertification and/or insurance accounts receivable role
- Experience using Athena EMR
- Ability to speak and write in other languages, such as Spanish
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Ability to recognize potentially hazardous situations and respond in a calm manner
- Ability to sit or stand for prolonged periods of time
- Frequent walking, stooping, and kneeling and infrequent learning or twisting
- Ability to lift to up to 25 pounds on an occasional basis
- Vision must be corrected to near 20/20
- Hearing must be in normal range or corrected to the normal or near normal range
- Must be willing and able to travel to other locations as needed
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Exposed to unpleasant elements (accidents, injuries, and illness)
- Subject to varying and unpredictable situations.
Ascentist Healthcare is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local law. - 3 Days Ago
Patient Collections Specialist
- Ascentist Healthcare
-
Leawood, KS
FULL_TIME
- Position Overview Benefits: Holidays Health savings account Flexible spending account 401(k) Dental insurance Health insurance Paid time off Vision insurance APPLY NOW!!! Description If you’re interes...
- 2 Months Ago
Patient Collections Specialist - Part Time
- Ascentist Healthcare
-
Leawood, KS
PART_TIME
- If you're interested in being a part of a progressive, team-focused, physician-led organization committed to personalized and exceptional patient care, Ascentist Healthcare could be the place for you....
- 1 Day Ago
Collections Specialist
- Sims Global Solutions
-
Lenexa, KS
FULL_TIME
- DescriptionPOSITION SUMMARYThe Collections Specialist will have the opportunity to work with high volume customers and offices to resolve issues with and collect on aging invoices. It is an exciting o...
- 1 Day Ago
Collections Specialist
- Tallgrass Freight Company
-
Shawnee, KS
FULL_TIME
- The Collections Specialist will be performing business to business collections and is responsible for contacting our database of customers in a professional and timely manner. The ability to maintain ...
- 6 Days Ago
Collections Specialist
- Midwest Fidelity Services, LLC
-
Ottawa, KS
FULL_TIME
- **Collection Agent** **Duties:** - Contact customers to collect outstanding payments - Negotiate payment plans and settlements with customers - Maintain accurate records of all collections activities ...
- 8 Days Ago
Collections Specialist - Healthcare jobs at Popular Companies
Call Center Agent (Collections Specialist)
- MCI Careers
-
San Fernando, Pampanga
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- 6/2/2024 12:00:00 AM
Collections Reps
- CornerStone Staffing
-
Tempe, AZ
- Job Description Job Description CornerStone Staffing is hiring for a nationwide Bank for their Collections department. I...
- 6/1/2024 12:00:00 AM
Collection Agent
- Grant & Weber
-
Las Vegas, NV
- Job Description Job Description Seeking Collection Representative, experienced in consumer debt recoveries. Specific exp...
- 6/1/2024 12:00:00 AM
Medical Insurance Collections Specialist - Healthcare
- Ethos Therapy Solutions
-
Blue Bell, PA
- Job Description Job Description Position Summary: Payer Specialist has the task of compiling and tracking all outstandin...
- 5/31/2024 12:00:00 AM
Collections Agent
- PSG Global Solutions Careers
-
Minneapolis, MN
- Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We'...
- 5/31/2024 12:00:00 AM
Collection Advisor
- Refrigeration School Inc
-
Phoenix, AZ
- StrataTech Education Group specializes in the operation of skilled trade schools. Led by industry veterans, we understan...
- 5/30/2024 12:00:00 AM
Collection Agent
- Synergy Business Consulting, Inc.
-
Davie, FL
- We are currently seeking a motivated Collections Specialist with a preference for candidates with a physician or medical...
- 5/29/2024 12:00:00 AM
Collection Specialist
- Music and Arts
-
Frederick, MD
- Are you someone who loves solving problems? Do you believe music brings people together? If you want to contribute to an...
- 4/10/2024 12:00:00 AM
About Kansas
Kansas /ˈkænzəs/ (listen) is a U.S. state in the Midwestern United States. Its capital is Topeka and its largest city is Wichita, with its most populated county being Johnson County. Kansas is bordered by Nebraska on the north; Missouri on the east; Oklahoma on the south; and Colorado on the west. Kansas is named after the Kansa Native American tribe, which inhabited the area. The tribe's name (natively kką:ze) is often said to mean "people of the (south) wind" although this was probably not the term's original meaning. For thousands of years, what is now Kansas was home to numerous and divers...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Collections Specialist - Healthcare jobs
$39,318 to $49,085
Most Popular Cities in Kansas for Collections Specialist - Healthcare Jobs
What does a Collections Specialist - Healthcare do?
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