Commercial Tire Service Manager jobs in the United States
Commercial Tire Service Manager manages the service staff to effectively meet customer requirements and minimize service related expenses. Assigns jobs within the service center and dispatches road and fleet service according to customer requests or established requirements. Being a Commercial Tire Service Manager makes recommendations for hiring, firing and disciplining of service techs. Trains service technicians and conducts new hire orientation; schedules other training as required. Additionally, Commercial Tire Service Manager ensures that company policies are being followed with regard to safety, DOT and established operating procedures. May require a bachelor's degree in area of specialty and 4-6 years experience with extensive knowledge of auto repair and shop management skills, including scheduling, inventory purchasing, expense control and customer service. Typically reports to a store manager. The Commercial Tire Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Commercial Tire Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Commercial Tire Service Manager jobs
Commercial Service Manager
- Commercial Tire
-
Vernal, UT
FULL_TIME
-
Position Overview
Oversees and operates the service routes and tire areas in a professional manner. Supervises and maintains staff to appropriate levels; and assists store manager in operating the store in a safe, profitable, clean, and positive manner. Works closely with Store Manager to achieve overall sales, service, and operational objectives.
Job Responsibilities- Provides customers with knowledgeable, courteous, and prompt service at all times, while being sensitive to their needs. A team player committed to continuous improvement.
- Champions safe work practices and Commercial Tire’s safety guidelines and standards.
- Ensures team is supporting and involved in efforts to make the store a clean and profitable operation.
- Leads weekly service meetings and communicates with the outside service team in order to exceed customer needs.
- Assists management team in training commercial service techs to TIA & Commercial Tire standards.
- Vendor Relations: Orders and monitors all shop & tool supplies from vendors, adhering to the work order/rebill program as directed by company policy. Purchases and monitors shop supplies. Follows up with credits and returns in a timely fashion.
- Directly supervise and train employees; assign monthly work schedules to ensure adequate staffing levels within the route service & shop areas; coordinate lunch hours and vacation schedules; develop assignments; help problem solve; evaluate employee’s performance; take disciplinary action as warranted; conduct interviews and assist with hiring decisions.
- Is familiar with and willing to enforce all company policies including safety and proper store operation. Ensures employees attend safety meetings and comply with company safety goals, which includes timely reporting of accidents and completing required documentation.
- Oversees vehicle inspections (includes commercial vehicles) on every vehicle entering the shop according to company standards. Inspects vehicles serviced in the shop to ensure Commercial Tire exceeds customer expectations (quality and timeliness).
- Through proper vehicle inspection, detects mechanical problems; tire issues: recommends preventive services and helps sell services and tires to the customer, if warranted.
- Make recommendations on sipping; balancing; and all services offered by Commercial Tire. Completes proper brake and shock inspections.
- Reviews and writes work orders; maintains records on repair orders; schedules appointments; processes tickets; initiates purchase orders for parts; and assists with updating information on the computer.
- Schedule routes service techs within their Daily service routes: dispatch service calls for emergency & scheduled service ensures completion and accuracy of routes.
- Maintain dispatch log Dailey in Commercial Tires website ( http://dispatch ) to insure customer service; inventory; billing and records of service.
- Other duties as assigned.
- Learning on the Fly
- Priority Setting
- Planning
- Directing Others
- Process Management
- Command Skills
- Perseverance
- Organizational Agility
- Interpersonal Savvy
- Customer Focus
- Tire Industry Knowledge
- Business Math Skills
- General knowledge of Word, Excel, and Outlook.
- 18 years of age or older, valid driver’s license, and insurable driving record
- High School diploma (or equivalent), plus 2-years college or technical school (preferred).
- 4 years’ experience in the tire industry
- Regular attendance and punctuality is required and is an essential job function.
- Just Posted
Commercial Tire Service Manager
- McCarthy Tire
-
Newport, VA
FULL_TIME
- JOB DESCRIPTION AND RESPONSIBILITIES Direct responsibility for Road Service Call Center in facilitating and managing all outside PM s and repairs. Lead team of service technicians establishing policy,...
- 21 Days Ago
Commercial Tire Service Manager
- McCarthy Tire
-
Barclay, MD
FULL_TIME
- JOB DESCRIPTION AND RESPONSIBILITIES Responsible for Road Service Call Center calls and managing all outside PM s and repairs. Establish and monitor department KPI s and individual metrics continual i...
- 1 Month Ago
Commercial Tire Service Manager
- McCarthy Tire
-
Barclay, MD
FULL_TIME
- JOB DESCRIPTION AND RESPONSIBILITIES Responsible for Road Service Call Center calls and managing all outside PM s and repairs. Establish and monitor department KPI s and individual metrics continual i...
- 1 Month Ago
Commercial Tire Service Technician
- Goodyear Commercial Tire & Service Centers
-
Nashua, NH
FULL_TIME
- Goodyear. More Driven. We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to servic...
- 18 Days Ago
Commercial Tire Service Technician
- Excell Commercial Tire & Services
-
Marysville, WA
FULL_TIME
- Job Overview: We are seeking a skilled Tire Technician to join our team. The ideal candidate will have a passion for automotive maintenance and be knowledgeable about vehicle repair and maintenance. D...
- 6 Days Ago
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- Coca-Cola Bottling Co. Consolidated
-
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Income Estimation for Commercial Tire Service Manager jobs
$61,788 to $79,850