Compliance Manager - Healthcare jobs in North Carolina

Job​ ​Title: Senior​ ​Regulatory​ ​Product Compliance​ ​Specialist​ ​(US)

Reporting to: Global Regulatory Compliance Manager

Location: US, Remote

Compliance & Risks is the leading provider of market access and product compliance SaaS solutions and is recognized as the leading end-to-end global product compliance solution provider across the technology, consumer goods and retail, industrial goods and life sciences sectors. The company’s market leading SaaS platform, C2P, enables uninterrupted market access for enterprises selling products globally by monitoring and managing key product requirements, regulations and standards in their chosen markets. The C2P platform provides the world’s most comprehensive database of legislative information, insights and actions, linked to product workflows, to help clients bring products to markets faster with lower risk and ensure ongoing compliance.

The company serves over 220 global enterprise customers including: GE, Google, Nike, Amazon, Ikea, Bose, Tesla, Vaillant, Unisys, Samsung and Fujitsu.

Overview​ ​of​ ​Role 

As a Senior Regulatory Compliance Specialist in US product safety and environmental regulations you will be working as part of our Global Regulatory Compliance Team (GRCT). The GRCT is responsible for monitoring global regulatory developments, both enacted and proposed, as well as supporting information, such as guidance documents, on a wide range of topics, from product safety to environmental to occupational health & safety and inputting this information into our online database ‘C2P’ (Compliance to Product) in a structured format, providing an overview of the regulatory information. 

The main responsibility of the Senior Regulatory Compliance Specialist (SRCS) is to review content entered into the C2P database by other team members and, once reviewed, release the content to C&R’s clients. It is the SRCS’s responsibility to ensure that information entered into the database and released is accurate, correct, aligned with conventions and of a consistently high quality. 

Additionally, the SRCS will be responsible for tracking regulatory developments in the US at both federal and state level as well as certain other designated countries if required. They will also be responsible for monitoring a number of specific content areas in C2P, possessing a deep understanding of the content and the ability to answer queries from team members, salespeople, clients etc. arising in their specialised areas. The SRCS will continually strive to develop their knowledge and profile with regard to their content areas by attending webinars & conferences, preparing white papers, expert commentaries and, possibly, presenting webinars and at conferences. 

The SRCS will be responsible for answering client queries which come in through C&R’s ‘Ask Our Experts’ function, responding directly to client queries on global regulatory information. The SRCS will also be involved in working on specialised projects for clients when the opportunities arises. 

Key​ ​Responsibilities: 

KRA​ ​1:​ ​ ​Monitor 

• Monitor regulatory developments for the USA (federal and state) in addition to other specified countries if required across all regulatory topics covered by C2P; 
• Ensure a comprehensive & reliable bank of sources of regulatory information is built up & maintained to ensure effective and optimal monitoring; 
• Own and maintain ‘Country Monitoring SOPs’ for the USA (federal and state) and other countries that may be assigned and ensuring sources of regulatory information & any useful information to aid monitoring is recorded and current; 
• Utilise automatic monitoring tools to maximise the efficient and prompt capture of regulatory information. 

KRA​ ​2:​ ​C2P​ ​Database​ ​Content 

• Review sources and regulatory updates added to C2P  for the USA (federal and state) and other countries as required ensuring they are accurate, correct, in line with conventions and of a consistently high quality; 
• Assign edits tasks to team members to make corrections and amendments to sources where this is required; 
• Ensure all database content released to C&R’s clients meets the high standards of the GRCT; 
• Add regulatory updates and expert commentary on on US federal and state regulatory developments of importance and interest to clients 
• Work with other SRCSs to ensure an aligned and consistent approach to reviewing. 

KRA​ ​3:​ ​Research

• Conduct research in the field of US federal and state regulations and standards (and other countries as may be required) in response to client queries which come through our “Ask Our Experts” function or as part of a managed services project. 

KRA​ ​4:​ ​Subject Matter Expertise

• Possess a thorough knowledge and understanding of all areas of coverage in the C2P database with a specific focus on US federal and state regulations;
• Be the go-to person for a number of specific content areas in C2P; 
• Maintain the Content Boundary Documents for your responsible areas; 
• Provide guidance & answer queries on your specialised areas both within the team and externally e.g. the sales team & clients. 
• Continually deepen and develop your knowledge of your responsible content areas by reading, attending webinars & conferences and writing on your areas of expertise. 

KRA​ ​5:​ ​Process​ ​Improvements 

• Actively engaging in ongoing changes to GRCT processes in order to improve team efficiency as well as pro-actively contributing ideas and suggestions for improvement. 

Qualifications,​ ​Experience​ ​&​ ​Skills 

•  Degree in Law, Business, Library & Information studies or equivalent. Postgraduate or Masters in Law or equivalent desirable. Other degrees (such as Science / Chemistry / Electronic Engineering) may be considered if the candidate has industry regulatory experience and/or strong research, writing and language skills. 
• Experience in product regulatory compliance, industry (e.g. electronic appliances, industrial machinery, power tools, garden machinery, apparel/clothing/textiles) or related field such as product design, labelling, restricted substances, safety and/ or testing desirable.
• Significant knowledge of US environmental, product compliance, ESG/sustainability or associated regulations including California Prop 65, Consumer Product Safety Act, Toxic Substances Control Act,  Energy Conservation Program for Consumer Products etc
• Experienced researcher; 
• Proficient in the use of computers; 
• Language skills preferred (particularly Thai, Vietnamese or Korean) but not essential;
• Two to three years experience in a law firm, in-house or industry; 
• Experience in people management is a plus. 

The successful candidate will be a hard working, self-motivated, strong communicator with good problem solving skills, initiative and attention to detail. 

Company Highlights

• 20-30% YoY revenue growth since 2017
• Established global offices
• Top private equity sponsorship from Luminate Capital Partners
• 60,000 regulations and standards on the platform
• A marketing leading retention rate over 95%

Our Values:

• Our values foster connection and trust between employees as we strive to exceed client expectations. Our values are: 1. Trust, 2. Respect, 3. Winning Together and 4. Innovation

We are a diverse team in Compliance & Risks and we are committed to building and promoting an inclusive place to work for everyone. We strive to attract and retain a diverse range of people into our organization.  We aim to increase the diversity of our employee base by growing our diverse talent pipeline, including partnerships with organizations like Resilient Coders, Women who code, Women in Tech. We are committed to equality of opportunity for all employees, by promoting a work environment free from bullying, discrimination or harassment. Compliance & Risks is an equal opportunities employer.