Consumer Loan Collection/Recovery Supervisor supervises a team of recovery representatives in consumer collection activities. Coaches team to achieve collection targets. Being a Consumer Loan Collection/Recovery Supervisor directs initiatives and policies to improve collection process. May require a bachelor's degree. Additionally, Consumer Loan Collection/Recovery Supervisor typically reports to a manager or head of a unit/department. The Consumer Loan Collection/Recovery Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Consumer Loan Collection/Recovery Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
About The Role
Come join a company that celebrates its employees and deeply cares about the community of Kalispell. Voted Best Employer and Best Place to Work in the Flathead!
The Consumer Loan Assistant provides a wide range of consumer loans related functions in regards to preparing new and renewal loan documents and correspondence for loan officers and other bank / branch staff.
Employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner, and conduct him / herself in such relationships in a manner that will enhance the overall efficiency and image of the bank.
Essential Functions
Provide loan support for lenders. Sort and check, Laser Pro documents, Encompass, disburse funds, process consumer loans, handle correspondence.
Follow-up on various items including but not limited to insurance, liens, etc.
Additional Responsibilities
Service Quality embrace service pledge and provide extraordinary and consistent service to all internal and external customers.
Listens to and asks about customers needs.
Must complete the assigned online training courses and achieve a passing score by due date.
Represent Glacier Bank in a professional manner which includes a professional image, confidentiality, a positive can-do attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs.
Keep work area tidy and maintain customer privacy.
Additional duties as requested or assigned.
About You
Required Qualifications
Preferred Qualifications
A moderate level of banking knowledge desired.
Work Environment
Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.
Must be capable of occasional travel (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is often required to : sit; use hands in repetitive motions to finger, grasp, handle or feel;
and talk or hear. The employee is occasionally required to : stand; walk; and lift or reach with hands and arms. The employee may also be required to : climb, balance, stoop, kneel, crouch, crawl, push, and pull.
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management.
Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.
Specific lifting abilities required by this job include : Sedentary work. Exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Specific vision abilities required by this job include : The worker is required to have close visual acuity to perform an activity such as : preparing and analyzing data and figures;
transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and / or operation / inspection of machines and / or using measurement devices at distances close to the eyes.
What We Offer
discounted banking products and services; paid vacation / sick days, and paid holidays.
COMPANY OVERVIEW : At Glacier Bancorp, our employees are our most valuable asset. We seek qualified individuals who enjoy people, are innovative and eager to learn.
We are dedicated to providing opportunities for personal advancement and professional growth by investing in the tools and training needed to build a personalized career path for you.
Last updated : 2024-05-23