Consumer Loan Quality Assurance Manager manages a team of auditors who ensure procedures regarding consumer loans are being met according to company guidelines and policies. Makes recommendations for improvements based on findings. Being a Consumer Loan Quality Assurance Manager maintains quality control standards and verifies credit approvals. May require a bachelor's degree. Additionally, Consumer Loan Quality Assurance Manager typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Consumer Loan Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
POSITION SUMMARY
The Quality Assurance Manager will be responsible for creating and establishing processes and metrics to successfully manage and improve performance of the Utah facility. This leader will partner closely with our Marketing, Sales, Events, Sales Operations, Legal, Member Success and Customer Service departments to improve overall operational performance in the Utah facility. This position will report to the Global Senior Director of Sales Operations with operational support from Global Quality Department.
SUPERVISORY RESPONSIBILITIES
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS AND EXPERIENCE