Contact Center Quality Assurance Auditor jobs in Alabama
Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Assurance Auditor jobs
Quality Assurance Auditor
- CEG
-
Hope, AL
FULL_TIME
-
Position Summary:
Responsible for proactively analyzing claim data to track and monitor all issues and to assign any suspected issues to proper teams to be investigated in an automotive manufacturing environment. This position involves continuous collaboration with responsible teams and affiliates to ensure plant's Safety-Quality standards are met by all parties involved in the manufacturing of our vehicles.
Essential Functions:- Provide production process and torque audit results to the related department; follow-up on the improvement activities.
- Validate the countermeasure from supplier or other department to ensure proper preventative measures have been placed for the issue.
- Provide a report of VPC audit results from the top claim list.
- Conduct continuous analysis of Quality Assurance (QA) safety quality project plans to measure appropriateness, comprehensiveness, and effectiveness for meeting department and plant goals.
- Maintain the process audit result master list for issue and improvement follow-up.
- Prepare meeting presentation materials for VIP/VVIP visitors.
- Support QA coordinator with tasks requiring plant response.
- Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
- Meet all other requirements as assigned.
Bachelor’s degree preferred
Related Experience:
2- 10 Years Job Related Experience Preferred.
Skills / Knowledge:
MS Word, Excel, & PowerPoint
Additional Information:
Position may require occasional travel (domestic or foreign). Flexibility in working hours to include weekends, holidays, and off shift. Position may require on-call duty or overtime due to overall responsibility. - 6 Days Ago
Quality Assurance Manager / Auditor
- Commercial Jet
-
Dothan, AL
FULL_TIME
- Reporting to the Director of Quality & Safety the Quality Assurance Manager / Auditor is responsible for the operation of the Quality Assurance department and responsible to ensure that the quality st...
- 7 Days Ago
Quality Assurance Auditor
- MS Companies
-
Montgomery, AL
FULL_TIME
- Job Title: Quality Assurance Auditor Location: Montgomery, AL Shift: 1st Position Summary: Responsible for proactively analyzing claim data to track and monitor all issues and to assign any suspected ...
- 1 Month Ago
Auditor
- CGS Federal (Contact Government Services)
-
Huntsville, AL
FULL_TIME
- Employment Type: Full-Time, Mid-LevelDepartment: FinancialCGS is seeking a highly skilled Auditor to provide general auditing and accounting services in support of fraud investigations involving poten...
- 15 Days Ago
Auditor
- CGS Federal (Contact Government Services)
-
Birmingham, AL
FULL_TIME
- Employment Type: Full-Time, Mid-LevelDepartment: FinancialCGS is seeking a highly skilled Auditor to provide general auditing and accounting services in support of fraud investigations involving poten...
- 23 Days Ago
Auditor
- CGS Federal (Contact Government Services)
-
Anniston, AL
FULL_TIME
- Employment Type: Full-Time, Mid-LevelDepartment: FinancialCGS is seeking a highly skilled Auditor to provide general auditing and accounting services in support of fraud investigations involving poten...
- 23 Days Ago
Contact Center Quality Assurance Auditor jobs at Popular Companies
Quality Control Inspector
- Flowserve Corp.
-
Raleigh, NC
- Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a...
- 6/11/2024 12:00:00 AM
Quality Control Inspector
- GForce Life Sciences
-
Princeton, NJ
- Quality Control Inspector – Princeton, New Jersey Must be able to work on a W2 Overview: We are seeking a detail-oriente...
- 6/10/2024 12:00:00 AM
Quality Control Inspector
- ConsultNet Technology Services and Solutions
-
Irvine, CA
- QC Inspector Irvine, CA- 1st Shift Contract to Hire $22.00- $25.00 an hour Successful candidate will perform inspections...
- 6/9/2024 12:00:00 AM
Quality Control Inspector
- Energy Steel
-
Rochester Hills, MI
- The QC Inspector is responsible for dimensional inspections, control and maintenance of the calibration system, and the ...
- 6/8/2024 12:00:00 AM
Quality Control Inspector
- APT Electronics, Inc.
-
Anaheim, CA
- Position Summary: Quality Control Inspector monitors, tests and inspects all processes involved in the production of a p...
- 6/8/2024 12:00:00 AM
Quality Control Inspector
- Franco Whole Foods, LLC
-
San Diego, CA
- Job Description Job Description Job Title: Quality Control Inspector Department: Quality Assurance Reports to: Quality A...
- 6/8/2024 12:00:00 AM
Quality Control Inspector
- Aerotek
-
Eagleville, PA
- One of our large manufacturing companies located in Audubon, PA is looking for QC Inspectors to join their 1st and 2nd s...
- 6/7/2024 12:00:00 AM
Quality Control Inspector
- RightTalents LLC
-
- Title: Quality Control Inspector Location: Yonkers, NY (Onsite) Duration: 12 Months Work week: 40 hours per week Job Des...
- 6/7/2024 12:00:00 AM
About Alabama
Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state.
Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$43,999 to $55,956