Contact Center Quality Assurance Auditor jobs in Montana

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Auditor
  • Avmax Montana Inc
  • Great Falls, MT FULL_TIME
  • About Avmax:

    Avmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide.

    Our vision at Avmax Group Inc. ("Avmax") is to simplify our customers' aviation needs through dependable, globally integrated services with trusted results. Established in 1976, our locations include: Calgary (HQ) and Vancouver in Canada, Great Falls and Jacksonville in the USA, Nairobi in Kenya, and N'Djamena in Chad.

    Avmax offers the following capabilities: Aircraft Leasing, Airline Operations, Avionics, Component Repairs, Engineering, MRO, Paint and Spares. Avmax's engineering division is a Transport Canada authorized Design Approval Organization (DAO). Avmax's maintenance division is a Transport Canada authorized Maintenance Repair Organization (MRO).

    Why work at Avmax?

    Avmax has a diverse workforce with opportunity for growth and career advancements. We offer competitive compensation and benefit packages, flexibility, work-life balance and a friendly working environment.

    We are proud of our work and commitment to create one of the leading workforce, products and services in the Aviation industry.

    Reporting:

    The Quality Assurance Auditor is responsible to the Quality Assurance Manager.

    Core Competencies:

    • Communication
    • Organizational
    • Adaptability
    • Accuracy
    • Reliability
    • Professionalism
    • Problem Solving
    • Focus and Drive
    • Mentorship
    • Emotional Intelligence


    Key Performance Indicators / Duties & Responsibilities:

    • Review work cards to ensure each project reflects accurate and complete information.
    • Complete internal and external audits as required to maintain the Avmax Quality Assurance program.
    • Update and maintain an approved vendors list and vendor files.
    • Maintain internal records for aircraft under Avmax control.

    Qualifications:

    • Excellent oral and written communication skills.
    • Proven ability to work alone and in a team environment
    • Work well with little supervision and pay close attention to details.
    • Demonstrated ability to work well with others.

    Preferred Experience:

    • Minimum 2 years' experience in a related field preferred, but not required
    • Demonstrated ability to work well with other individuals throughout the organization.
    • Demonstrated capability and competency in field of expertise.

    Our recruitment commitments:

    • We thank all applicants for their interest; however, only those selected for an interview will be contacted.
    • Depending on qualifications, selected candidates may be offered a role at a more appropriate level.
    • Avmax Group offers a competitive compensation package including an optimal benefits plan and retirement plan.
    • Avmax Group Inc. is dedicated to and prides itself on being an EEO/AA employer. We celebrate and welcome the diversity of all of our employees. Avmax Group Inc. has specific policies in place to prevent discrimination in our hiring practices on the basis of the protected groups.

    Avmax is a drug free work environment and participates in pre-employment and random alcohol and/or drug screening.

  • 5 Days Ago

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Quality Assurance Auditor Great Falls, Montana
  • AVmax
  • Great Falls, MT FULL_TIME
  • About AvmaxAvmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide.Our vision at Avmax Group Inc. ("Avmax") is to sim...
  • 6 Days Ago

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Quality Assurance Auditor Great Falls, Montana
  • Avmax Montana Inc
  • Great Falls, MT FULL_TIME
  • About Avmax: Avmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide. Our vision at Avmax Group Inc. ("Avmax") is to ...
  • 9 Days Ago

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Contact center engineer
  • Navient
  • Helena, MT FULL_TIME
  • We build tools that help people feel in control of their financial future, including : Private student loans - low rates, people-first service, and flexible payments. Student loan refinancing - break ...
  • 8 Days Ago

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Contact Center Representative
  • Clearwater Credit Union
  • Missoula, MT FULL_TIME
  • Clearwater Credit Union is the largest CDFI and second largest credit union in Montana. We are values-based and are part of the Global Alliance for Banking on Values (GABV). Our values drive our strat...
  • 18 Days Ago

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Senior Quality Assurance Specialist
  • GSK
  • Hamilton, MT FULL_TIME
  • Site Name: USA - Montana - HamiltonPosted Date: Jun 7 2024The Senior Quality Assurance Specialist will represent operational QA to ensure the safety, quality and efficacy of product by providing direc...
  • 2 Days Ago

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Quality Control Inspector
  • Flowserve Corp.
  • Raleigh, NC
  • Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a...
  • 6/11/2024 12:00:00 AM

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Quality Control Inspector
  • GForce Life Sciences
  • Princeton, NJ
  • Quality Control Inspector – Princeton, New Jersey Must be able to work on a W2 Overview: We are seeking a detail-oriente...
  • 6/10/2024 12:00:00 AM

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Quality Control Inspector
  • ConsultNet Technology Services and Solutions
  • Irvine, CA
  • QC Inspector Irvine, CA- 1st Shift Contract to Hire $22.00- $25.00 an hour Successful candidate will perform inspections...
  • 6/9/2024 12:00:00 AM

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Quality Control Inspector
  • Energy Steel
  • Rochester Hills, MI
  • The QC Inspector is responsible for dimensional inspections, control and maintenance of the calibration system, and the ...
  • 6/8/2024 12:00:00 AM

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Quality Control Inspector
  • APT Electronics, Inc.
  • Anaheim, CA
  • Position Summary: Quality Control Inspector monitors, tests and inspects all processes involved in the production of a p...
  • 6/8/2024 12:00:00 AM

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Quality Control Inspector
  • Franco Whole Foods, LLC
  • San Diego, CA
  • Job Description Job Description Job Title: Quality Control Inspector Department: Quality Assurance Reports to: Quality A...
  • 6/8/2024 12:00:00 AM

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Quality Control Inspector
  • Aerotek
  • Eagleville, PA
  • One of our large manufacturing companies located in Audubon, PA is looking for QC Inspectors to join their 1st and 2nd s...
  • 6/7/2024 12:00:00 AM

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Quality Control Inspector
  • RightTalents LLC
  • Title: Quality Control Inspector Location: Yonkers, NY (Onsite) Duration: 12 Months Work week: 40 hours per week Job Des...
  • 6/7/2024 12:00:00 AM

Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, including "Big Sky Country" and "The Treasure State", and slogans that include "Land of the Shining Mountains" and more recently "The Last Best Place". Montana is the 4th largest in area, the 8th least populous, and the 3rd least densely populated of the 50 U.S. states. The western half of Montana contains numerous mountain ranges. Smaller island ranges are found throughout the state. In all, 77 named ranges are part of the Rocky Mountains. The easte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$44,717 to $56,869