Contact Center Representative jobs in Louisiana

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Contact Center Representative -Remote (Baton Rouge, LA)
  • Pelican State Credit Union
  • Baton Rouge, LA FULL_TIME
  • The role of the Remote Contact Center Representative is to go above and beyond to meet the financial needs of our members. The ideal candidate is a go-getter who craves knowledge and growth in the financial industry. They should be comfortable in a sales environment and must have a reputation for excellent attendance. In all they do, our Remote Contact Center Representatives strive to provide a “WOW” member service experience over the phone, and we are seeking someone who desires to do the same while helping our members on a path to financial wellness.    A Day in the Life of a remote Contact Center representative INCLUDE: Answering member phone calls and providing first-call resolution on various financial issues. Actively promoting and cross-selling all Credit Union products and services by identifying member needs in order to achieve established goals. Utilizing strong listening, communication, and problem-solving skills while diplomatically handling and/or resolving member issues. Accurately processing member transactions over the phone. Processing all necessary paperwork and ensuring compliance with all required regulations, procedures, and policies.   Remote Contact Center representative Skills and qualifications include: A High School Diploma or equivalent. 1 year of customer service experience. Must meet the requirements for our Telecommuting Program (More information below!) Excellent oral, written, and telephone communication skills. Strong problem-solving and member service skills. Working knowledge of Microsoft Office products, especially Word, Excel, and PPT.   Other things you may want to know about this position: Work Schedule Monday – Friday 8:00 am – 5:00 pm Travel Travel is not necessary for this position. Telecommuting Telecommuting is required for this position. Requirements include: A dedicated workspace Secure and strong internet connection Not being a caretaker for any dependents (adult or child) for the entirety of the scheduled shift An environment free from loud noises or outside distractions The first 60 days will be on-site for training at our Corporate Campus located at 2675 O’Neal Lane in Baton Rouge.   Why should you join the pelican team? Since 1956, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 68,000 members nationwide. Because of our continued growth, Pelican State Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture. Our culture is grounded in faith, and we strive to live the golden rule of ‘love thy neighbor’. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skill sets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities. Our full-time employees enjoy amazing benefits including: Medical, Dental, and Vision Insurance with generous employer premium contributions Health Savings Account contributions for eligible employees Employer-Paid Life Insurance Voluntary Dependent Life Insurance Paid Vacation & Sick Leave 15 Paid Holidays, including a Cultural Floating Holiday 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5% Paid Time Off to volunteer with approved non-profits and charities Tuition Reimbursement Program     Pelican State Credit Union is an Equal Opportunity Employer and a drug-free workplace. All locations are tobacco-free facilities.
  • 6 Days Ago

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Part-Time Contact Center Representative (Remote)-Baton Rouge, LA
  • Pelican State Credit Union
  • Baton Rouge, LA PART_TIME
  • The role of the Part-Time Remote Contact Center Representative is to go above and beyond to meet the financial needs of our members. The ideal candidate is a go-getter who craves knowledge and growth ...
  • 21 Days Ago

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Client Contact Center Specialist
  • b1BANK
  • Charles, LA FULL_TIME
  • SUMMARY Responsible for servicing incoming client calls, answering client questions, and resolving account issues through extraordinary customer service. Candidates must be organized, detailed-orienta...
  • 11 Days Ago

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Client Contact Center Specialist
  • b1BANK
  • Shreveport, LA FULL_TIME
  • SUMMARYResponsible for servicing incoming client calls, answering client questions, and resolving account issues through extraordinary customer service. Candidates must be organized, detailed-orientat...
  • 12 Days Ago

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Contact Center Specialist
  • Essential Credit Union
  • Baton Rouge, LA FULL_TIME
  • Contact Center Specialist Position Purpose Responsible for explaining and cross selling Credit Union services and products to existing and potential members to establish account relationships. Respons...
  • 1 Month Ago

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Omni Channel Contact Center Agent
  • Vyve Broadband
  • Charles, LA FULL_TIME
  • Get paid to talk, listen, and resolve issues!!Remote Contact Center Agent (salary range - $29,000.00-$35,000.00 annually, PLUS annual bonus of 5% of base pay) Amazing Benefits: Courtesy cable, interne...
  • 8 Days Ago

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Contact Center Representative
  • Credit Union of Georgia
  • Marietta, GA
  • Job Description Job Description Are you looking for a rewarding career with an organization that puts people first? Cred...
  • 6/11/2024 12:00:00 AM

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Contact Center Representative
  • Clearwater Credit Union
  • Missoula, MT
  • Job Description Job Description Clearwater Credit Union is the largest CDFI and second largest credit union in Montana. ...
  • 6/11/2024 12:00:00 AM

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Contact Center Representative-OB2
  • Dental Implants GPS - REMOTE
  • Dana Point, CA
  • Job Description Job Description We are looking for a highly motivated contact center agent who is motivated by helping p...
  • 6/11/2024 12:00:00 AM

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Contact Center Representative
  • Caliber Collision
  • Lewisville, TX
  • Service Center CSCS TX Job Summary Contacts potential and current customers and solicits sales by telephone and provides...
  • 6/10/2024 12:00:00 AM

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Contact Center Representative- WFH
  • Tivly
  • North Las Vegas, NV
  • Job Type Full-time Description Tivly is one of the fastest-growing, profitable insurtech companies, connecting businesse...
  • 6/10/2024 12:00:00 AM

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Contact Center Representative
  • First Commerce Credit Union
  • Adel, GA
  • Come grow with us! First Commerce is expanding, and we want you to join our dynamic, winning team. At FCCU, you can expe...
  • 6/9/2024 12:00:00 AM

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Contact Center Representative
  • First Commerce Credit Union
  • Tallahassee, FL
  • Come grow with us! First Commerce is expanding, and we want you to join our dynamic, winning team. At FCCU, you can expe...
  • 6/8/2024 12:00:00 AM

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Contact Center Representative
  • PINK JEEP TOURS INC
  • Sedona, AZ
  • Job Details Job Location Pink Jeep Tours LLC - Sedona - Sedona, AZ Position Type Full Time Salary Range $16.50 Hourly Jo...
  • 6/7/2024 12:00:00 AM

Louisiana is bordered to the west by Texas; to the north by Arkansas; to the east by Mississippi; and to the south by the Gulf of Mexico. The state may properly be divided into two parts, the uplands of the north, and the alluvial along the coast. The alluvial region includes low swamp lands, coastal marshlands and beaches, and barrier islands that cover about 20,000 square miles (52,000 km2). This area lies principally along the Gulf of Mexico and the Mississippi River, which traverses the state from north to south for a distance of about 600 mi (970 km)) and empties into the Gulf of Mexico; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative jobs
$31,760 to $41,731

Contact Center Representative
Receive and document customer concerns.
May 19, 2023
Collects relevant caller data accurately and quickly during the telephone conversation.
May 05, 2023
Documents and enters information in related systems.
April 28, 2023
Contact Center Representative in San Antonio, TX
Manage customer requests from channels other than phone (eg.
March 28, 2023
Contact Center Representative in Salt Lake City, UT
Requires general knowledge of the organization, its services and policies and procedures.
May 13, 2023