Contact Center Representative jobs in Virginia

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Contact Center Representative
  • BayPort Credit Union
  • Newport, VA FULL_TIME
  • Job Details

    Description

    The primary purpose of this position is to respond to a high volume of telephone inquiries about company products and services, and ensure both current and potential members receive quality service by resolving questions, complaints, and requests via the telephone.

    Responsibilities Include

    • Identify member needs and provide information on membership eligibility, account information, loan products and other Credit Union services.
    • Respond to member requests, problems and concerns via telephone communication.
    • Educate members on Credit Union products and services that will benefit both parties by listening, anticipating member needs and recommending appropriate product solutions.
    • Cultivate and retain member relationships by providing quality service with a professional positive attitude.

    This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.

    We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.
  • 3 Days Ago

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Patient Contact Center Representative
  • Mosaic Pharmacy Service
  • Sterling, VA OTHER
  • Salary: Patient Contact Center Representative Overview:The Patient Contact Center Representative serves at the front lines of our work by interacting with referred patients, clearly communicating the ...
  • 5 Days Ago

Z
Import Contact Center Representative
  • ZIM
  • Norfolk, VA FULL_TIME
  • Main Purpose of the Role: The Import Contact Center Representative is responsible for managing customer-facing communication through the call center phone system, email, and SmartCS. This communicatio...
  • 10 Days Ago

B
Contact Center Representative
  • BayPort Credit Union Brand
  • Newport, VA FULL_TIME
  • The primary purpose of this position is to respond to a high volume of telephone inquiries about company products and services, and ensure both current and potential members receive quality service by...
  • 20 Days Ago

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Member Service Representative - Contact Center
  • United States Senate Federal Credit Union
  • Verona, VA FULL_TIME
  • Job Description: *Mission: *In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and sec...
  • 5 Days Ago

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Patient Contact Center Representative (Weekends)
  • Capital Area Pediatrics
  • Oakton, VA FULL_TIME
  • Capital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have ...
  • 7 Days Ago

C
Contact Center Representative
  • Credit Union of Georgia
  • Marietta, GA
  • Job Description Job Description Are you looking for a rewarding career with an organization that puts people first? Cred...
  • 6/11/2024 12:00:00 AM

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Contact Center Representative
  • Clearwater Credit Union
  • Missoula, MT
  • Job Description Job Description Clearwater Credit Union is the largest CDFI and second largest credit union in Montana. ...
  • 6/11/2024 12:00:00 AM

O
Contact Center Representative
  • One Nevada Credit Union
  • Las Vegas, NV
  • Looking for a career opportunity in banking? At One Nevada Credit Union, employees matter and we could have the perfect ...
  • 6/11/2024 12:00:00 AM

C
Customer Contact Center Representative
  • California Association of Realtors
  • Los Angeles, CA
  • Job Description Job Description Are you someone who enjoys helping others by fielding a variety of calls ranging from si...
  • 6/11/2024 12:00:00 AM

C
Contact Center Representative
  • Caliber Collision
  • Lewisville, TX
  • Service Center CSCS TX Job Summary Contacts potential and current customers and solicits sales by telephone and provides...
  • 6/10/2024 12:00:00 AM

T
Contact Center Representative- WFH
  • Tivly
  • Addison, TX
  • Job Type Full-time Description Tivly is one of the fastest-growing, profitable insurtech companies, connecting businesse...
  • 6/10/2024 12:00:00 AM

T
Contact Center Representative- WFH
  • Tivly
  • Covington, GA
  • Job Type Full-time Description Tivly is one of the fastest-growing, profitable insurtech companies, connecting businesse...
  • 6/10/2024 12:00:00 AM

F
Contact Center Representative
  • First Commerce Credit Union
  • Tallahassee, FL
  • Come grow with us! First Commerce is expanding, and we want you to join our dynamic, winning team. At FCCU, you can expe...
  • 6/8/2024 12:00:00 AM

Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative jobs
$33,496 to $44,013

Contact Center Representative
Receive and document customer concerns.
May 19, 2023
Collects relevant caller data accurately and quickly during the telephone conversation.
May 05, 2023
Documents and enters information in related systems.
April 28, 2023
Contact Center Representative in San Antonio, TX
Manage customer requests from channels other than phone (eg.
March 28, 2023
Contact Center Representative in Salt Lake City, UT
Requires general knowledge of the organization, its services and policies and procedures.
May 13, 2023